Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

View other The Insurance Emporium products

4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Easy to use and swift response

Easy claims dealt with swiftly and easily - keeping communication going all the way through Reviewed on: 30th July 2024

Great and easy insurance company.

Great and easy insurance company. Good to deal with, happy with my policy and a good price Reviewed on: 30th July 2024

Very professional and helpful with any queries.

Very professional and helpful with any queries. Provide an excellent service. Happy to deal with your queries or any concerns. Reviewed on: 30th July 2024

Excellent

I have seven pets with Insurance Emporium, one of whom I needed to make a claim for last year. It was handled quickly and efficiently and claim paid direct to the vet which was a huge relief. Reviewed on: 30th July 2024

I have been with The Insurance Emporium for pet insu...

I have been with The Insurance Emporium for pet insurance for almost 3 years and feel satisfied that my dog has the cover he needs. Reviewed on: 30th July 2024

I had to claim for my dogs back surgery and they pai...

I had to claim for my dogs back surgery and they paid out within a relatively good time scale however there were many ‘maximum limits’ on various bits on the vet bill - for example a scan was £600 but they covered up to £300 and seeing a specialist consultant was covered up to X amount but costs more etc. Reviewed on: 30th July 2024

Worry free pet insurance ...

When we had to claim for our pet after they injured themselves, the Emporium dealt with the vet swiftly and efficiently with no hassle Reviewed on: 30th July 2024

Easy claiming for the vet just not so sure about cla...

Easy claiming for the vet just not so sure about claiming myself Reviewed on: 30th July 2024

Always helpful, on hand and quick to solve any issue.

Always helpful, on hand and quick to solve any issue. Reviewed on: 30th July 2024

Easy to deal with.

Easy to deal with. Great product at an excellent price Reviewed on: 30th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Everypaw 4.31 from 7 reviews
Pet insurance
from Scratch & Patch 4.62 from 289 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.86 from 37 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.61 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub