Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

View other The Insurance Emporium products

4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great product good family for money

Easy to set up and good value for money easily contactable Reviewed on: 9th July 2024

Always willing to help and settle claims quickly.

Always willing to help and settle claims quickly. Reviewed on: 9th July 2024

Respectful and friendly team, were very helpful and...

Respectful and friendly team, were very helpful and understanding when I had to make a claim for death of a pet. Reviewed on: 9th July 2024

Very good value.

Very good value. Easy to switch to. Reviewed on: 9th July 2024

Always very helpful and understanding

Always very helpful and understanding Reviewed on: 9th July 2024

Great value

Cut. My dog insurance by £250, so great value. As a pensioner everything helps! Reviewed on: 9th July 2024

First timer here!!

After comparing many many quotes on many different sites(which although simple is draining!)I indeed went back to the top rated comparison site recommended by the money saving expert (Martin is god!) and went with the midrange price life cover for our new puppy provided by “the insurance emporium” taking out the policy was super easy and done in a few clicks! I couldn’t have asked for more! They offer a fantastic service at a level that was just right for me,I hope I never have to use them for a claim but I am assured that if anything were to happen to my new furry baby I would be covered for everything(within reason obviously!)they were also the TOP CHEAPEST quote overall and their excess was also the lowest but at the best price! Honestly they must be gaining such a strong community of customers because they truly are fantastic value for money! I’m all set now to enjoy our new puppy with peace of mind!! The ONLY THING THAT WOULD OF MADE THIS BETTER WOULD OF BEEN A REWARD OF SOME SORT LIKE MANY OTHER “BIG NAMES” Reviewed on: 9th July 2024

Good service for older cat without profeteering

Some serious claims recently which were handled fairly and well for our 18 year old xat and new premium on renewal acceptable. Reviewed on: 9th July 2024

Super insurer

Due to the very wet winter our pony ended up with an awful abscess, it was very stressful tacking it and all the unexpected problems that came with it but thankfully The Insurance Emporium were amazing with dealing with my claim it was processed so quickly. Reviewed on: 9th July 2024

Very understanding and competitive price always happ...

Very understanding and competitive price always happy to help Reviewed on: 9th July 2024

Alternative products

Pet Insurance
from Pet-insurance.co.uk 3.52 from 10 reviews
Pet Insurance
from Direct Line 4.27 from 39 reviews
Pet Insurance
from Co-op Insurance 2.25 from 41 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub