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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Such an easy process.

Such an easy process. Well thought out with users at the forefront Reviewed on: 20th August 2024

Vet fees for dog.

Claimed for treatment for ann injury my dog sustained from an attack by another dog. I had to submit a report of the incident but they paid out with no quibbles. Didn’t cover out of hours treatment unfortunately. Reviewed on: 21st August 2024

Never had a problem n claiming, nice people to talk...

Never had a problem n claiming, nice people to talk to Reviewed on: 21st August 2024

Easy to access website great value for money

Easy to access website great value for money Reviewed on: 21st August 2024

Easy to set up and understand, have only been using...

Easy to set up and understand, have only been using you for a while but all well Reviewed on: 21st August 2024

good service and punctual emails and correspondance

good service and punctual emails and correspondance Reviewed on: 21st August 2024

Very good VFM

Used them for 7 years. V good vfm. Reviewed on: 21st August 2024

Our claim was dealt with quickly and efficiently wit...

Our claim was dealt with quickly and efficiently with a minimum of paperwork which was important as my mother is elderly and easily confused. Reviewed on: 21st August 2024

Claims service terrible.

I had need to claim when the cat got bitten. The claims process is archaic involving the vet filling in printed forms and when I asked for help the customer service agent couldn't understand English. I won't renew this policy. Reviewed on: 21st August 2024

Super speedy, easy claim process.

Super speedy, easy claim process. Friendly, efficient customer service over the phone. Reviewed on: 21st August 2024

Brilliant service and quick, no quibble payouts

Brilliant service and quick, no quibble payouts Reviewed on: 21st August 2024

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