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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent value for money and service when I needed...

Excellent value for money and service when I needed to make a claim. Reviewed on: 9th July 2024

Fantastic company, very competitive in pricing.

I have used this company for a number of years for my horse and trailer insurance and found them always very pleasant and helpful to deal with. Reviewed on: 9th July 2024

Very competitive price and excellent customer services

Very competitive price and excellent customer services Reviewed on: 9th July 2024

My cat had a hefty vets bill after he had an injury.

My cat had a hefty vets bill after he had an injury. The Insurance Emporium were easy to deal with and helped me with my claim, no quibbles. Reviewed on: 9th July 2024

so helpfull when you contact, excellent customer ser...

so helpfull when you contact, excellent customer service, very good on settling any claim, cant recommened enough Reviewed on: 9th July 2024

In memory of our beloved dogs

We had to use pet insurance for our dogs, both had significant illnesses towards the end of their lives and we were able to afford the best care possible for them, which wouldn’t have been possible without The Insurance Emporium. Reviewed on: 9th July 2024

We bought our dog insurance as soon as we got her as...

We bought our dog insurance as soon as we got her as it seemed the best value. Reviewed on: 9th July 2024

Fantastic insurance company!

I have been with this company for quite a while now, they have great customer service and always are happy to help so I will be staying with them for the foreseeable! Reviewed on: 9th July 2024

Really helpful staff to get a quote and quick to...

Really helpful staff to get a quote and quick to setup Reviewed on: 9th July 2024

Easy to use.

Easy to use. Would highly recommend. Reviewed on: 9th July 2024

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