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The People's Pension: Workplace Pensions reviews

Name: Workplace Pensions
Rating: 1.98 (46 reviews)

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1.95

Based on 46 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

22%

4 star

69%

Latest highest rating:

5

People pension is best handled pension for over 60th... People pension is best handled pension for over 60th and 70th Reviewed on: 12th June 2025

Latest lowest rating:

1

Still haven't had a small pot claim processed months... Still haven't had a small pot claim processed months after initially trying. The website form didn't work so they sent a paper form which took weeks t... Read more Reviewed on: 28th April 2025

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About this product

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

The People's Pension Workplace Pensions reviews (46)

Review of the The People's Pension, Workplace Pensions:

Awful at paying out

I turned 55 in April.Applied for my small pot pension to pay for my wife to have foot surgery to alleviate her pain.I provided every document that was requested.Delays followed.Finally I was messaged to contact an 0300 telephone number.Except it doesn't work from Ireland.The UK open university 0300 does ,so clearly it's people's partnership have the problem.Thanfully my sister works in the industry and she found 01293 586666.I called and spoke to reception.She tried to transfer me to the small pots team ,before coming back and saying thry would not speak to me but wanted me to answer questions such as ,am I really me ,and was I taking my smallpot of my own free will.Bu****"it basically. They then waited twenty more working days and paid out with no further communication.No email or nothing.I can no longer get onto the portal either.I was paid out about 5 percent less than my illustration when I first requested my smallpot 3 months earlier.So I've seen the typical people's partnership response asking people to email them on this website.So my response is you have my details ,why don't you email me and I will take twenty working days to reply to you.Robert Cave Date of experience: 18 July 2024 Reviewed on: 19th July 2024

Looks after your pension

As this is my workplace pension provider, I did not get any choice in what it would be but I am thoroughly impressed with them. They're head and shoulders above some of the others I've had to use. Their website is intuitive and easy to use, the glidepaths are tailored to you and so far they have managed my money extremely well with significant returns for my investments. You're also able to change how your money is invested and other details yourself online without having to phone anyone up or go to a meeting which is always a plus. They do however also offer more hands on support if that's what you're after. Reviewed on: 17th January 2022

Reply from The People's Pension We hugely appreciate you taking the time to give us feedback and leaving such a positive review. Offering the best service, we can, is our top priority and to have it validated by our members is really rewarding. The People’s Pension is an authorised master trust. It’s recognised and approved by The Pensions Regulator and robustly run and governed with members’ best interests at heart, by independent trustees. Thank you again and we hope you have a lovely day. Response date: 19th July 2022

Impossible to withdraw funds

Despite repeated contact the People's Pension keep saying ' wait 7-10 days'. this is a song they sing and it has no meaning as it has not happened 3 times and they no longer bother to answer emails. I am actually doubting the financial stability of this company now and suspect that they will go into liquidation leaving people high and dry. I wish I could say something positive about them having been enrolled in their scheme but I cannot find anything good. Definitely buyer beware. Reviewed on: 4th December 2021

Did not opt-out

I called two Months ago to opt-out and hopping that money for first month will be brought back, but now they toom money even for second month which they not giving back money neither for both months. Never will use again and will not recommend to others Reviewed on: 27th October 2021

Not a good company to deal with

Good luck with trying to get your pension pot from People’s Pension ! I’ve been trying for 2 weeks just to get it started ! No communication at all ! I’ve sent emails and phone calls and on there website messages ! Nothing at all this morning got a email asking when is best time to phone to resolve the matter! Guess what no phone call I think you need to take legal action to get your pension ! Totally unprofessional !!! Stay clear and if enrolling by your company get out asp ! Reviewed on: 23rd January 2020

TRUST IT

THIS IS THE PERFECT COMPANY FOR YOUR PENSION SAVINGS. EASY AND RELIABLE Reviewed on: 22nd May 2018

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