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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5691 reviews)

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4.71

Based on 5,691 reviews, last reviewed 15th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I do my business banking with them and great service... I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025

Latest lowest rating:

1

Beware Tide can freeze your account Beware of using Tide for your business. Tide have frozen my account without offering any reason, or engaging with me to resolve any issues. I have off... Read more Reviewed on: 15th October 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5691)

Review of the Tide, Business Banking:

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

Yesmeen

Never had an account opened this quickly, extremely effective customer experience with no time wasted at all Reviewed on: 11th April 2023

Yesmeen is awesome

She helped me setup my account very quickly and customer service is top notch Reviewed on: 11th April 2023

Feedback

Friendly and helpful easy to contact with Reviewed on: 11th April 2023

Us Joining Tide

Tide is a Fantastic Business Bank, and Great for Us as Entrepreneurs, and Multi-Businesses Owners, Like Ourselves, Fantastic, Reviewed on: 11th April 2023

Great banking services

recommended too all my buissiness friends Reviewed on: 11th April 2023

Yesmeen is beyond 5 stars

Very friendly lady with a warm and inviting smile, she helped me setup my account and showed me how I can save time and money with my tide business account Reviewed on: 11th April 2023

The Bank for a Fortune Hunter

One day I will have made my own fortune having worked hard all my life to make others' theirs. Now, is my time and with the help of the lovely people at Tide this will come. Reviewed on: 11th April 2023

Yesmeen is a 10 star

Didn't know I could open and business account very fast humans easily until today so thank you Reviewed on: 11th April 2023

Yesmeen's great customer service

Very nice and fast customer service and super friendly. Made my day Reviewed on: 11th April 2023

A Friendly Bank

When we were a newly established company, we really appreciated that Tide allowed us to open a business account quickly and easily. Great functions and easy to use. Reviewed on: 11th April 2023

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