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Triodos Bank: Current account reviews

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4.95
Based on 10,564 reviews, last reviewed 21st Apr 2026
253100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Staff are always helpful when speaking to them with... Staff are always helpful when speaking to them with any queries. Also prompt replies to emails. Recently I was unable to obtain money from 2 ATMs whil... Read more Reviewed on: 21st April 2026
Jean G's avatar
Jean G

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
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Oleg Bog
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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10564)

Green

5
Various friends recommended this bank for its green credentials. It feels wholesome in many ways. Reviewed on: 14th December 2019
Susan Berger's avatar
Susan Berger

Personal service excellent.

4
The ethical ethos means I am not only happy about storing my money with Triodos , I actually feel proud. Not easy at a time when almost everything a person does could be considered as damaging to the planet. I feel my money is being safely cared for. I also like their courtesy in customer service. Reviewed on: 14th December 2019
Kate Nottage's avatar
Kate Nottage

Ethical, simple, faultless!

5
Ethical, sustainable aims were stated when we opened the account and they have been true to their word ever since. I love seeing where Triodos are using my money to invest in the community and in everything they do I cannot fault them. The online and app based banking is smooth and secure too, so I don't have to choose between easy banking and ethical banking. Superb! Reviewed on: 14th December 2019
Ewan Petty's avatar
Ewan Petty

Efficient, time to help, well trained and caring.

5
I opened a personal current account to start a pension plan and gradually save with their ISA products. The bank staff who helped me understand and choose the right products for me was exemplary. The personal attention is rare and the care taken to find the right solution for the individual refreshing. Reviewed on: 14th December 2019
Sara Woodford's avatar
Sara Woodford

Small acorns make big oak trees

5
I am kept well informed how my money is being put to good use in an ethical and environmentally conscious manner. A neat banking app that’s good to use. Reviewed on: 14th December 2019
Aly Fraser's avatar
Aly Fraser

Ethical, mainstream banking. Amazing.

5
As a certified B Corporation and the only truly ethical mainstream banking option, I was thrilled when Triodos launched their personal current accounts. I bank with them both personally and for my business, and feel reassured to know my money is being used as a force for good. Reviewed on: 14th December 2019
Elle's avatar
Elle

An imaginative & refreshing approach to banking

5
I've only been a customer of Triodos for a couple of months. I'd never heard of them until I saw Youtube footage of their associated electrical supplier: Ecotricity. Switching my account from a high street bank to Tridos was simple. They handled all the administration & correctly moved my direct debits & standing orders to the new account. Triodos reflect my core beliefs in ethical banking: I require a stable & mature approach to money. I'm impressed with their investment in small scale & sustainable businesses. I want my money to support ordinary folk with creative & imaginative ideas. Along with many citizens, I was utterly dismayed by the behaviour of the large banks during the financial crisis. The reckless & greedy investments of the high street banks & complete abrogation of their social responsibility was revolting behaviour. The wealthy, powerful bankers walked away from their mess & left ordinary citizens to tidy up. I would have been wary about transferring my account to a new on-line bank but it is my understanding that Triodos have been in existence for over 30 years. This is a new approach to banking for me but so far has been a positive experience. Reviewed on: 14th December 2019
John McCarthy's avatar
John McCarthy

Refreshing - money is a very negative topic these days; Triodos are changing that.

5
Easy to use. Online banking and the app work well. A UK call centre with knowledgable staff is an absolute blessing! This alone would keep me with Triodos! I have used Triodos business banking in the past, which has the option to pay cash into high street banks in the UK. It would be nice if this was an option on the Personal Current Account. Having said that, it's really not essential to me. Reviewed on: 14th December 2019
James Kerr's avatar
James Kerr

Transparency.

5
Clear values. Transparent and an easy conscious choice to make. Reviewed on: 14th December 2019
Simon's avatar
Simon

Triodos offer a great current account that also looks after people and the world we live in

5
Excellent customer service and all the products I need from a bank. Efficient with enquiries and easy to use website. The main positive aspect of Triodos bank for me is that I know my money is being used for projects that are working to ensure a healthy planet and healthy people and the money is not invested in environmentally destructive projects like fossil fuels or weapons. I wish all banks were like Triodos Bank. Reviewed on: 14th December 2019
Lucy McQuillan's avatar
Lucy McQuillan

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