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Triodos Bank: Current account reviews

4.93
Based on 8,150 reviews, last reviewed 15th Mar 2026
19900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Punch above their weight! We have been with Triodos bank for several years and have had no problems sleeping (because they’re ethical!) and no problems with their banking servi... Read more Reviewed on: 15th March 2026
Richard C's avatar
Richard C

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (8150)

Ethical bank who cares where my money goes.

5
Ethical bank who cares where my money goes. Reviewed on: 4th March 2025

I can’t praise Triodos enough.

5
I can’t praise Triodos enough. Excellent banking services, real people on the end of the phone, extra care for elderly folk like me and now payment card on my phone! Wow. Reviewed on: 4th March 2025

Not just ethical

5
I've never had a serious problem with Triodos and they've been excellent at resolving issues over the phone when I've needed them to. They don't just rest on being ethical, they are a really great bank too. Reviewed on: 4th March 2025

Excellent customer service.

5
Excellent customer service. When my card stopped working they quickly sent a new one and gave me a voucher as compensation. It was totally unprompted and a great gesture. I've always had good experiences when I've needed to contact them. Reviewed on: 4th March 2025

Super helpful when I’ve had questions, have always b...

5
Super helpful when I’ve had questions, have always been able to speak on the phone when needed. Reviewed on: 4th March 2025

Friendly and efficient service.

5
Friendly and efficient service. Great app and web tools for account management. Very proactive and efficient with unusual transactions. Useful and informative communications on how the bank is investing. Of course not forgetting the ethical focus of the bank, which was a key reason for me joining. Reviewed on: 4th March 2025

excellent communication and customer experience.

5
excellent communication and customer experience. If you have any questions you can easily get in touch and you feel valued and looked after; to me that's something to cherish in these days barriers to faceless services. Reviewed on: 4th March 2025

The best for ethical banking

5
Triodos gives me the opportunity to bank ethically. I can manage my account easily via the app, and when I was getting used to it, and had queries, the customer service staff were most helpful and took me through everything I needed to know without ever seeming impatient. I am now looking at choosing a Triodos ISA. Reviewed on: 4th March 2025

TRIODOS always answers the phone quickly, it’s more...

5
TRIODOS always answers the phone quickly, it’s more personal than a big bank. Reviewed on: 4th March 2025

Clear communication, friendly & efficient customer s...

5
Clear communication, friendly & efficient customer service, easy to use app, best of all I know my money is only used for positive investments - no guns, no extraction, no pollution. I love Triodos Reviewed on: 4th March 2025

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