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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10948)

I joined Triodos because they are an ethical bank -...

I joined Triodos because they are an ethical bank - unlike the one I’m leaving. but their personal service is also very good. There is very little waiting time when you call. It is so nice to talk with a human being instead of a computer. Reviewed on: 16th April 2025

Talking to a real person

Had to ring to authorise a large payment out and it was quick and efficient and friendly Reviewed on: 16th April 2025

Easy to use, friendly and professional customer serv...

Easy to use, friendly and professional customer service team, clear and simple banking. Reviewed on: 16th April 2025

Helpful customer service

The app always seems to work ok and they are happy to help when need it. I had my card details stolen and I don't know how the thieves manage to copy my details with mycard in my wallet! And they were very helpful and refund my money back. Reviewed on: 16th April 2025

They've modernised their app, the banking simply wor...

They've modernised their app, the banking simply works and on a basis of transparency and ethics that I value. Reviewed on: 16th April 2025

Great service and ethical banking

The customer service team is easy to reach and happy to help with issues. I love knowing that my bank invests ethically and provides loans for small businesses near me. And it's easy to use the current account and banking app. Reviewed on: 16th April 2025

I’ve been with Triodos for three years now and love...

I’ve been with Triodos for three years now and love the smoothness of service and easy accessible banking. They are the UK’s ethical bank and I fully support their ethos. Reviewed on: 16th April 2025

I am happy knowing that I bank with an ethical bank,...

I am happy knowing that I bank with an ethical bank, the knowledge that my money is in good hands and not being used in destructive ways. Reviewed on: 16th April 2025

Always quick, helpful and polite response over the p...

Always quick, helpful and polite response over the phone. App works well for what I need. Reviewed on: 16th April 2025

Reliable, accessible and good support.

Reliable, accessible and good support. Reviewed on: 16th April 2025

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