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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Great service and helping the planet

Great to know that money in my account is being used for good and not contributing to climate destruction and social injustice. And the phone customer service is quick and excellent. Reviewed on: 10th April 2025

Easy, excellent and ethical

I initially moved to Triodos because I wanted an ethical bank. I have been pleasantly surprised by the excellent customer service and how easy and intuitive the banking app is to use. Reviewed on: 10th April 2025

Great, transparent banking

App is easy to use, transparent banking, I trust their ethical choices, great customer service Reviewed on: 10th April 2025

Very happy!

I moved to Triodos o just over a year ago. There is always someone at the end of the telephone to answer questions without long waiting times. Great communication and transparency about how they use my money. Reviewed on: 10th April 2025

Ethical bank

I don’t often consult Triodos for advice, but my choice of this bank is based on its ethical investments Reviewed on: 10th April 2025

Very happy, especially like that they are using my m...

Very happy, especially like that they are using my money for good Reviewed on: 10th April 2025

I have been with Triodos for nearly 5 years.

I have been with Triodos for nearly 5 years. The app is easy to use and I feel my money is safe and being put to good use instead of funding things that do not align with my values. Reviewed on: 10th April 2025

Excellent customer contact

Fast pick-up for telephone queries with a good, responsive messaging service. Reviewed on: 10th April 2025

Great customer service.

Though Triodos is a small bank, it’s services measure up well to those of much bigger banks - especially its customer service. Reviewed on: 10th April 2025

Handling my money at Triodos makes sense and align w...

Handling my money at Triodos makes sense and align with my values. I know where my money is going and I am happy to be with an ethical bank! Reviewed on: 10th April 2025

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