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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Does good for society and outstanding customer service

Does good for society and outstanding customer service Reviewed on: 10th April 2025

Excellent service!

Communication has always been excellent and the systems (on-line and app) have been easy to use. Appreciate their ethical attributes and would happily recommend to all. Reviewed on: 10th April 2025

I like and respect their transparency about cost of...

I like and respect their transparency about cost of account: £3 fee/month. App is easy to use. And I like hearing from Triodos in emails about how they're supporting sustainable enterprise, environmental groups etc. Reviewed on: 10th April 2025

Everything works as it should!

Everything works as it should, and when it doesn’t there is always someone who answers the phone quickly and sorts it all out. A totally different experience to any other bank or larger organization I’ve dealt with. Reviewed on: 10th April 2025

Super easy bank to use

Super easy bank to use, very responsive and helpful. App is excellent and easy to use which is what I want with a bank Reviewed on: 10th April 2025

Customer service is outstanding.

Customer service is outstanding. The product in general is very good in spite of the small fee you need to pay. It feels good to know that the bank is focusing on sustainable and green investments and not funding weapons systems directly. Reviewed on: 10th April 2025

They're just fantastic!

They're just fantastic! small team who care. Reviewed on: 10th April 2025

An efficient ethical banking.

An efficient ethical banking. I am comfortable that they genuinely want to protect the environment and invest in clean energy. Good enough for me! Reviewed on: 10th April 2025

Convenient and most ethical bank.

I’ve had no problems at all. It works with Apple Pay now and I don’t have to feel guilty about how my money is used /invested. They are very helpful on the phone. The app works well as too. Reviewed on: 10th April 2025

Excellent ethical values and service.

Excellent ethical values and service. Reviewed on: 10th April 2025

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