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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.94 (9328 reviews)

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4.94

Based on 9,328 reviews, last reviewed 1st Apr 2026

133000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It's great for personal banking. It's great for personal banking. The team are friendly and clear in their support. They go above and beyond to help their customers. Reviewed on: 1st April 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (9328)

I have a good feeling when I deal with Triodos Bnk

Ihave a good feeling when I am dealing with Triodos Bank. Other so called ethical banks have been at times utterly untrustworthy Reviewed on: 16th January 2024

How refreshing to have an honest current account.

How refreshing to have an honest current account, which charges a monthly fee, rather than pretending to be 'free' (ie paid for on the backs of people who go overdrawn). Reviewed on: 16th January 2024

Stop lending your money to big oil

Stop putting your money with a company who will lend it to big oil! Do the right thing and use a company with some principles. Reviewed on: 16th January 2024

Simple and easy to use.

Simple and easy to use. Good to see a bank that values it's customers. I enjoy the news they share about ethical and environmental projects they support. Reviewed on: 16th January 2024

Excellent service & no waiting

I love the app and if I need to do anything more complicated their phone line help is excellent - no waiting in a queue! Reviewed on: 16th January 2024

I rejoice in knowing that my banking positively impa...

I rejoice in knowing that my banking positively impacts on others and doesn’t provide the finance to projects that are destroying our planet. I have never had any issues in getting customer support when I need it and it has always been a very pleasant and professional service. Reviewed on: 16th January 2024

Efficiency

Whenever I had a question or an issue with my banking business the Triodos staff has always been helpful and proactive on the phone. Reviewed on: 16th January 2024

Receptive and personalised service

Receptive and personalised service Reviewed on: 16th January 2024

Ethical and great customer service.

It is good to know my money is being used in an ethical way, but customer experience is also important. On a day to day basis I don't need to have much contact as the account runs smoothly, but I was very impressed by the efforts of customer service staff in trying to help me make an online payment where the problem lay with the the other company not Triodos. They were on the phone with me for the best part of an hour trying different things with great patience. Reviewed on: 16th January 2024

Triodos were very helpful in helping to trace funds...

Triodos were very helpful in helping to trace funds that had gone to a wrong account. After multiple communications and a denial from a third party, they helped me resolve the issue. Reviewed on: 16th January 2024

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