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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Everything we need

We have only been with Triodos for a couple of months, but so far our current account has provided everything we need. And it's great to know that Triodos is helping the world reach Net Zero Reviewed on: 4th March 2025

Satisfied Customer

We have used Triodos Bank for our family accounts for several years now, and gave found them the best bank we've ever used by some margin. We are really pleased with their ethical credentials, and we've found their customer service top notch. Reviewed on: 4th March 2025

Excellent customer service, never have to wait on th...

Excellent customer service, never have to wait on the phone, always willing to help. Low account fee, plenty of choice for savings/investments into sustainable/ethical projects. Online easy to use, regular updates Reviewed on: 4th March 2025

Good personal service

The service I've received has always been attentive, conscientious and friendly. Reviewed on: 4th March 2025

Banks can take an ethical approach

Triodos proves that banks can take an ethical approach and still manage to provide an excellent service to customers. Reviewed on: 4th March 2025

Excellent customer service and good to know that you...

Excellent customer service and good to know that you can speak to real people about any concerns or issues, especially in these times of seemingly endless scams, security on the account feels good too. Reviewed on: 4th March 2025

Triodos cares

Easy to use, excellent service, I know my money isn’t funding unsustainable or unethical activities Reviewed on: 4th March 2025

Easy and straightforward banking.

Banking online or via the app is easy and straightforward. Customer service is great - the staff are always very helpful and patient. Reviewed on: 4th March 2025

I used Triodos because of their ethical profile.

I used Triodos because of their ethical profile. It's a bonus that they also provide standard services and app-based banking Reviewed on: 4th March 2025

Ethical with efficient customer service

The triodos current account has always worked well for us and we are reassured by knowing that we bank with an ethical bank. We have always received prompt and efficient customer service. Accessing services through the app is always easy - making payments, viewing transactions, transferring funds etc. the Online banking is much improved since the new system was implemented and I like being able to download information and imports it into my own software to keep track and monitor budgets. The recent implementation of Apple Pay has been particularly welcome. Reviewed on: 4th March 2025

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