Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,931 reviews, last reviewed 23rd Apr 2026
47783% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Exceptional Customer Service! On the very few times I have needed to call Triodos, I have received exceptional personal service. Reviewed on: 23rd April 2026
Hils Nickell's avatar
Hils Nickell

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10931)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Easy to switch, supportive staff

5
The switch to Triodos was completely trouble free, a couple of occasions I’ve had to call about a transaction. I wasn’t sure about and got through immediately. The people at the other end knew what they were talking about and we’re very supportive impatient Reviewed on: 4th March 2025

I wanted a bank that I knew was ethical.

5
I wanted a bank that I knew was ethical and working towards a better future. I discovered Triodos and was deeply impressed with their ethos and the projects they fund. Setting up an account was a snap and one small way I could contribute to positive change in our world. Reviewed on: 4th March 2025

Triodos brings a great current account experience wi...

5
Triodos brings a great current account experience without over complicating things. Its user friendly app makes managing money easy and its ethos around sustainability means I can have peace of mind about how my money is being used to help build a better planet. Furthermore, the listen to their customers and go about implementing feedback. The addition of ApplePay has only enhanced my experience! Reviewed on: 4th March 2025

The customer service from Triodos is far and away th...

5
The customer service from Triodos is far and away the best service from a bank I have ever received. Personalised and without a constant battle with bots, Ai or endless recorded options and messages. Real people providing real customer service. Reviewed on: 4th March 2025

Fantastic, ethical bank, excellent service.

5
Fantastic, ethical bank, excellent service. Reviewed on: 4th March 2025

Where can you do "good" banking these days?

5
Where can you do "good" banking these days? People used to tell me to stick with banks that profit on the exploitation of arms sales, fossil fuels and animal explotation, on the basis that you could ring them up at any time and be met with a cheerful and handy person on the other end - jokes on them, because Triodos provide top quality service, for my many different queries and complications, a fantastic banking app, and of course... they focus on the ethics of money, instead of hiding dirty deeds behind good interest rates and cute TV adverts. Reviewed on: 4th March 2025

Easy switch and great banking app.

5
Easy switch and great banking app. Reviewed on: 4th March 2025

Perfect Banking for the 21st Century .

5
Perfect Banking for the 21st Century .It maintains all the features of banking for everyone, simple and easy to use..with the benefit of ecology Reviewed on: 4th March 2025

Been with them for years, never a problem

5
Been with them for years, never a problem Reviewed on: 4th March 2025

Great bank, strongly recommend

5
Good customer service, easy to use app, and love that my money is making a small contribution to doing good in the world. Reviewed on: 4th March 2025

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products