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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7950 reviews)

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4.93

Based on 7,950 reviews, last reviewed 29th Aug 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethical bank Great ethical bank, you know how and where your money is being invested with some great worthwhile projects. Reviewed on: 29th August 2025

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (7950)

Very patient and helpful

Having been scammed recently I found prompt telephone help invaluable. They were knowledgable and very patient with my technical skills being very poor. Reviewed on: 15th January 2022

Fantastic ethics and service

Always quick to resolve any issues I've had and agents go the extra mile. I joined for their ethical and environmental credentials but they have provided better service than I've had from any of the other major banks. Reviewed on: 15th January 2022

Efficient Ethical and Empathetic

I like the fact that my requests are attended to promptly. I like the fact that my money in savings is used for worthwhile innovative projects which benefit the planet. I like that when you ring them you get a PERSON to talk to! Reviewed on: 15th January 2022

Excellent bank

Delighted to be able to claim my bank is ethical, not supporting companies and industries which harm our environment, but supporting those that do the opposite. Reviewed on: 15th January 2022

Best banking experience ever!

Triodos ethics score highly with me. The online site is easy to navigate. I have no concerns or misgivings about banking with Triodos. Reviewed on: 15th January 2022

Ethical and competent.

I transferred my main account to Triodos a few years ago. All direct debit and standing orders came across with no issues. I feel better my money is being used ethically and the customer service is excellent. Everything can be checked online and on the app. security is tight as well as you have to use a keypad to authorise a lot of items. Also provide options for ethical investments. Really happy since I made the switch. Reviewed on: 15th January 2022

Reliable, efficient, sustainable

the bank is reliable and efficient. it has a sustainable philosophy in terms ethics and the environment Reviewed on: 15th January 2022

Ethical banking without compromise

I joined them because they're the only bank that have made any proper commitments to the environment (pretty sure they have no investments in fossil fuels etc.) so they were a no brainer for me. They also give a lot of loans to independent businesses and you can even see who they've helped on a map on the app. Even though they're smaller and newer than most others their card generally works for all the websites I've paid for stuff on, their website/app is really simple to use, and there's lots of savings accounts / impact investments which they offer (I opened a cash ISA which is low interest as per everywhere else but at least I know it's doing some good). In a nutshell, I've not had any major issues with them, and I know my money is safe and doing some good which it would otherwise not be doing with the big banks. Reviewed on: 15th January 2022

Great customer service on a modern banking platform

I choose Triodos because of its ethical policies (and I believe that change starts with each individual, rather than waiting for someone else to improve a situation), but I stay with them because of there fantastic UK customer service and there brilliant online banking application. Reviewed on: 15th January 2022

A wonderful, friendly, eco bank

Never had a problem with Triodos and moved all of my accounts and savings over knowing my money is somewhere committed to doing good for the planet and investing in sustainable companies. My only complaint or issue would be transfers taking up to two hours. Aside from that, there’s no other issues and whenever I’ve needed to call the bank I’ve received excellent service every time Reviewed on: 15th January 2022

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