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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

They rock and set the bar very high.

5
They rock and set the bar very high. Reviewed on: 16th January 2024

Triodos - a bank for life.

5
I have banked with Triodos for well over a decade, first as a saver, then as one of the pioneer customers for their new current account. This was offered after extensive testing - Triodos are very security conscious. This is one reason my money always feels safe with them. The other reason is their very strong ethical stance on investing. I feel that the planet is in good hands when they invest my money. Just over a year ago, after my husband died and I needed to change our joint accounts to my name only, they were most sympathetic and helpful, so the whole process was easy, at a time when I had so many awful things to deal with. The difference between Triodos and the other bank we had an account with, in terms of processes around bereavement, was tremendous. Reviewed on: 16th January 2024

Customer service good - Ethics great

5
Customer service is very good, but most importantly it's great to bank with an organisation which cares about people and the world rather than profit and exploitation. Reviewed on: 16th January 2024

The goods of tridos

5
Very easy and helpful bank, notfications are great and there cause is also great, it's also a very safe bank which takes security seriously , which is also a great feature the staff are welcoming and very helpful also Reviewed on: 16th January 2024

An ethical bank that’s part of the solution.

5
Triodus is an ethical bank with brilliant customer service. Always friendly, helpful and professional. Reviewed on: 16th January 2024

I chose to open a current account with TRIODOS becau...

5
I chose to open a current account with TRIODOS because of its ethics. I like everything about my account - it was very easy to open and is so simple to access my account online for checking my balance and paying bills. l prefer the upfront monthly fee rather than the costs being hidden elsewhere. The icing on the cake is my bio-degradable bank card! I would unreservedly recommend this bank to anyone. Thank you TRIODOS for providing such a brilliant service! Reviewed on: 16th January 2024

All round excellent experience

5
I've changed banks a lot but I can't imagine doing it anymore. Tridos aligns with my values, provides a stress-free banking service, and has really friendly staff. Reviewed on: 16th January 2024

Excellent service.

5
Excellent switch service. Efficient and quick and reliable service Reviewed on: 16th January 2024

Highly approachable banking institution

5
Best customer service I've ever experienced with a bank. Fast response from well informed and friendly team. Reviewed on: 16th January 2024

Triodos, the true sustainable bank

5
Triodos Bank is all about sustainabilty, ethical investments with great customer service on top. Reviewed on: 16th January 2024

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