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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2129% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

A great ethical bank

Great customer service and it’s good to know your money is being used to fund sustainable investments . Reviewed on: 6th April 2023

Human Ethical Bank

I'm delighted to have found a bank that genuinely has some integrity and offers an excellent service as well Reviewed on: 6th April 2023

Real ethical values from real people

At Triodos you talk to customer service staff who are based in the UK, not in an anonymous call room miles away. The assistance is personalised and positive. Triodos has authentic sustainable and ethical values. As far as I know it is the only such bank to offer a personal current account as well as an array of options for saving, and all its accounts are covered by the financial services guarantee. Reviewed on: 6th April 2023

Ultimate example of greenwashing

A for-profit bank that has abandoned it's core principles and grown well beyond it's ability to sustain caring about, or maintaining basic customer service for, it's customers. Triodos trades on being the sustainable option - but sustainability isn't just about not polluting - it's people and welfare too. A quick google of triodos reviews will show they just don't care - and their customers are feeling it too. Reviewed on: 6th April 2023

Easy & ethical

Great service and easy to use account app. Most importantly, ethical Reviewed on: 6th April 2023

Ethics

Ethics is something that a lot of businesses seem to lack nowadays. I sleep better knowing that Triodos Bank is ha positive impact investor and puts my savings to a good use instead of financing companies that have made little or no progress in transitioning their operating models to meet the minimum of the required ESG standards. Reviewed on: 6th April 2023

Best bank ever!

I can't say enough about how good the Triodos current account is! It's easy to manage, the app makes everything really easy, and when I have needed to contact the bank, it's staff have always been friendly, really helpful and efficient. I'm so glad that I switched to Triodos - several years ago now, but I know I won't need to switch again! Reviewed on: 6th April 2023

Best bank around

Banger! Spanky seriously ethical and put everybody else around them to shame. If everyone invested in such mindful Waze is this organisation, the world would be fine. Reviewed on: 6th April 2023

Never bank anywhere else

The single biggest impact I can have with my money is by trusting Triodos to invest it for me responsibly Reviewed on: 6th April 2023

Great service! Great ethics!

Triodos Bank has a real focus on ethical banking and leads the way in how banks should be changing for the benefit of people and planet. From my environmentally friendly debit card to my online statements. There are rarely any problems with their mobile app and online banking. When you call their phone line, you don't wait for an hour and you don't have lots of menus to press 1 for this and press 2 for that. You get through to a person! Which these days feels progressive and radical when compared to the big banks. They are clear on what they support and invest in, and don't invest in bad things for the planet. Finally, when I was concerned that someone may have been trying to scam me, their main phone line staff and their fraud team were very helpful. They actually listened to me attentively and answered my questions. They offered reassurance without being patronising. Their level of customer service is excellent. Reviewed on: 6th April 2023

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