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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Transparent banking

4
I very much appreciate knowing what a bank does with the money I entrust them with With Triodos I know where it is going namely to projects that help to support people, build community and - in the longer term - create a society that is more social and sustainable. Reviewed on: 22nd January 2023

Great online ethical Bank!

5
Transferring my current account was pretty painless, the customer service is friendly and helpful, the mobile app is great. Everything I need plus it's a bank I can be proud of. Reviewed on: 22nd January 2023

Allows us to do some good with our money.

4
Triodos provide clear information on security and a simple method of verifying payments. They provide the right amount of information about what they are doing with customers' morning and make it easy to find out more if you want to. Reviewed on: 22nd January 2023

The service is so good

5
Have had an account for three years now, never had the slightest issue, and the customer service is really good, which is an absolute plus compared to classic banking where managing to access an actual person is almost impossible. Reviewed on: 22nd January 2023

Simple to use, guilt free bank account

5
The account is simple to set up and use. There is a monthly fee, but I'm happy to pay this knowing Triodos investments are transparent and sustainable. Reviewed on: 22nd January 2023

Banking for good

5
It is not enough to know that your bank is not actually damaging the world and others. We need to know that a bank is a force for good. It is such a relief to have this option with Triodos. Their current account is also easy to use and understand. Reviewed on: 22nd January 2023

Great credentials

5
Planet-wise. Concerned about important things Reviewed on: 22nd January 2023

Ethical and responsible

5
It’s good to know my money is invested in ethically sound projects and supports a sustainable future. Reviewed on: 22nd January 2023

Ethical banking

4
There are some issues, mostly with banking on a mobile phone rather than a laptop, but the customer service is fantastic and I feel so much happier knowing my money is being looked after ethically. Reviewed on: 22nd January 2023

A great fully ethical bank

5
The few times I’ve needed to speak to someone not only was I able to it was quick and easy. It’s great to know my money is only being invested ethically. Reviewed on: 22nd January 2023

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