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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Great customer service

I have had great customer service experiences, even when dealing with difficult situations. Much more proactive with reaching out with updates than other banks I've used. Reviewed on: 20th April 2026

A truly ethical bank

A truly ethical bank that cares about customers and communities. I wouldn't bank anywhere else. Reviewed on: 20th April 2026

A finance organisation that you can trust

Triodos are a bank that offers everything you need from a bank, and that you can trust that they are totally ethical and making the world a better place through their investments. A rare organisation in the finance sector. Reviewed on: 20th April 2026

Ethical banking at it's best.

Ethical banking at it's best. This is how it can be. Reviewed on: 20th April 2026

Great No problems.

Great. No problems. Good app banking. Great experience with telephone customer service. Reviewed on: 20th April 2026

Great communication and a clear app.

Great communication and a clear app. I really value the ethical dimension. Reviewed on: 20th April 2026

Great choice of ethical bank services with a simple...

Great choice of ethical bank services with a simple intuitive App. It’s good to know what my money is being invested in and feel that I am making a difference. Reviewed on: 20th April 2026

Real human beings

More than anything else it's the fact that when I contact TRIODOS I can speak to a living human being rather than have to deal with a chatbot. Reviewed on: 20th April 2026

Ethical banking and with really good customer service.

Ethical banking and with really good customer service. Really all you need Reviewed on: 20th April 2026

Great customer service and great service overall.

Great customer service and great service overall. The only downside is the monthly fee, but at just £3, it's not a huge problem, and the reason for it is clear. Reviewed on: 20th April 2026

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