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Triodos Bank: Current account reviews

4.95
Based on 10,943 reviews, last reviewed 16th May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026
Stefan S's avatar
Stefan S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

Great choice of ethical bank services with a simple...

5
Great choice of ethical bank services with a simple intuitive App. It’s good to know what my money is being invested in and feel that I am making a difference. Reviewed on: 20th April 2026

Real human beings

5
More than anything else it's the fact that when I contact TRIODOS I can speak to a living human being rather than have to deal with a chatbot. Reviewed on: 20th April 2026

Ethical banking and with really good customer service.

5
Ethical banking and with really good customer service. Really all you need Reviewed on: 20th April 2026

Great customer service and great service overall.

5
Great customer service and great service overall. The only downside is the monthly fee, but at just £3, it's not a huge problem, and the reason for it is clear. Reviewed on: 20th April 2026

Great experience.

5
Great experience. Very happy. Always feel valued, and good customer service. Reviewed on: 20th April 2026

Wish I’d moved to Triodos much sooner, it’s great to...

5
Wish I’d moved to Triodos much sooner, it’s great to speak to someone on phone support (rather than chat) who isn’t running against the clock and has time to listen and discuss your query. I only wish there was a way to access Triodos that didn’t require an IPhone or android device (as google and apple are unethical). My hope is that e/os fairphone 6 will be embraced by Triodos or a web browser access option. It just seems ironic that you have to subscribe to unethical business in order to access ethical banking. Reviewed on: 20th April 2026

An ethical bank with great service

5
An ethical bank with great service Reviewed on: 20th April 2026

I always get through to a real person, and quickly.

5
I always get through to a real person, and quickly.The online banking messaging is also good, a real person answers the query.They are helpful and supportive. Reviewed on: 20th April 2026

Amazing ethics and values, great app!

5
A flawless, modern banking experience with amazing ethics and values. Love that my bank is helping to affect positive change in the world rather than funding destructive companies and practices! Bonus points for an easy-to-use app experience! Reviewed on: 20th April 2026

Excellent, responsive, personal customer service...

5
Excellent, responsive, personal customer service, in which the people speak and behave in line with the ethical values of the bank.. Well designed app. Reviewed on: 20th April 2026

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