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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Most ethical bank with great service

Always very helpful, security conscious and improving their service but best of all the most ethical bank! It’s great to know my money is helping good things happen, not funding things bad for the planet and people Reviewed on: 20th April 2026

Savings, then Current Account

I began with a savings account, and topped it up when I received my mother’s bequest, and decided to run a current account too, alongside one I’ve had with another bank for many years. I have needed to speak to a staff member a couple of times and they’ve always been very helpful and friendly. And the app is very easy to use. Reviewed on: 20th April 2026

Queries on the phone

They are always very helpful with queries on the phone. Reviewed on: 20th April 2026

Always keep me informed about the account and demand...

Always keep me informed about the account and demands upon it Reviewed on: 20th April 2026

No time wasting Customer service - just answers...

When you phone you can speak directly to a person who is very knowledgble with minimal queuing Reviewed on: 20th April 2026

Really happy to have found an ethical bank

Really happy to have found an ethical bank Reviewed on: 20th April 2026

Green Banking

They keep me updated on their activities and causes they support. Reviewed on: 20th April 2026

simple and clear banking

I find the banking app simple and clear to use, and on occasions when I have needed advice people have been easy to access and helpful. Reviewed on: 20th April 2026

Help when I was scammed

They have helped me when I was subject of a scam going beyond what was there stated policy to ensure I was not left out of pocket. Reviewed on: 20th April 2026

Swift and friendly customer service.

Swift and friendly customer service. Plus love knowing my money is not only not doing harm, but actively doing good. Reviewed on: 20th April 2026

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