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Triodos Bank: Current account reviews

4.86
Based on 10,948 reviews, last reviewed 28th Jun 2026
18% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026
Jo's avatar
Jo

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10948)

Savings, then Current Account

5
I began with a savings account, and topped it up when I received my mother’s bequest, and decided to run a current account too, alongside one I’ve had with another bank for many years. I have needed to speak to a staff member a couple of times and they’ve always been very helpful and friendly. And the app is very easy to use. Reviewed on: 20th April 2026

Queries on the phone

4
They are always very helpful with queries on the phone. Reviewed on: 20th April 2026

Always keep me informed about the account and demand...

5
Always keep me informed about the account and demands upon it Reviewed on: 20th April 2026

No time wasting Customer service - just answers...

5
When you phone you can speak directly to a person who is very knowledgble with minimal queuing Reviewed on: 20th April 2026

Really happy to have found an ethical bank

5
Really happy to have found an ethical bank Reviewed on: 20th April 2026

Green Banking

5
They keep me updated on their activities and causes they support. Reviewed on: 20th April 2026

simple and clear banking

5
I find the banking app simple and clear to use, and on occasions when I have needed advice people have been easy to access and helpful. Reviewed on: 20th April 2026

Help when I was scammed

5
They have helped me when I was subject of a scam going beyond what was there stated policy to ensure I was not left out of pocket. Reviewed on: 20th April 2026

Swift and friendly customer service.

5
Swift and friendly customer service. Plus love knowing my money is not only not doing harm, but actively doing good. Reviewed on: 20th April 2026

Great customer service

5
I have had great customer service experiences, even when dealing with difficult situations. Much more proactive with reaching out with updates than other banks I've used. Reviewed on: 20th April 2026

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