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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Great experience.

Great experience. Very happy. Always feel valued, and good customer service. Reviewed on: 20th April 2026

Wish I’d moved to Triodos much sooner, it’s great to...

Wish I’d moved to Triodos much sooner, it’s great to speak to someone on phone support (rather than chat) who isn’t running against the clock and has time to listen and discuss your query. I only wish there was a way to access Triodos that didn’t require an IPhone or android device (as google and apple are unethical). My hope is that e/os fairphone 6 will be embraced by Triodos or a web browser access option. It just seems ironic that you have to subscribe to unethical business in order to access ethical banking. Reviewed on: 20th April 2026

An ethical bank with great service

An ethical bank with great service Reviewed on: 20th April 2026

I always get through to a real person, and quickly.

I always get through to a real person, and quickly.The online banking messaging is also good, a real person answers the query.They are helpful and supportive. Reviewed on: 20th April 2026

Amazing ethics and values, great app!

A flawless, modern banking experience with amazing ethics and values. Love that my bank is helping to affect positive change in the world rather than funding destructive companies and practices! Bonus points for an easy-to-use app experience! Reviewed on: 20th April 2026

Excellent, responsive, personal customer service...

Excellent, responsive, personal customer service, in which the people speak and behave in line with the ethical values of the bank.. Well designed app. Reviewed on: 20th April 2026

We love Triodos bank.

We love Triodos bank. Always had excellent customer service and love the ethical ethos. Reviewed on: 20th April 2026

Customer service is excellent!

Customer service is excellent! If I ever have any problems or queries, it’s so easy to get through to someone on the phone who can help immediately and solve my problem. And from within the UK too, no endless call waiting, and the best bank for people who care. Reviewed on: 20th April 2026

Why wouldn't you bank with them?

Love that my hard deserved money is doubt good, effortlessly Reviewed on: 20th April 2026

Ethical banking

One of the best ethical banks. Not amazing but good Reviewed on: 20th April 2026

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