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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

The most ethical bank and with good customer service

I signed up with Triodos for its ethical stance. I've happily stayed with it also because of good customer service. Reviewed on: 15th January 2022

Important to know your money follows your beliefs

Sticks by and promotes it’s values and beliefs, so you know your money is not undoing what you do in life. Excellent, straightforward service, doing what it needs to do, for the customer. Reviewed on: 15th January 2022

Truly ethical

I’m proud to be a customer of Triodos, a bank that really does live it’s ethical values. Reviewed on: 15th January 2022

easy to use on line banking

easy to use on line, with efficient telephone advice as back up. Good to know money is being put to good, ethical, green use, not supporting fossil fuels, factory farming and arms trade. Reviewed on: 15th January 2022

Eco friendly banking!

Easy to deal with, no fuss banking, with ethical investment at its core. Reviewed on: 15th January 2022

Excellent, transparent service.

I have had a faultless experience with my current account and savings accounts since I have moved to Triodos, all the services that one can expect from a serious bank and without the dirty investments. It is absolutely sensible to put my money towards an institution that contributes to a caring, cleaner, greener future. Reviewed on: 15th January 2022

A bank for the future

"Earth care, people care, future care": this mantra sums up my personal values and also those of Triodos bank. Consistently rated as the most ethical bank by Ethical Consumer magazine, Triodos is at the forefront of work to halt the climate and ecological emergency. Banking has to be about future-proofing and Triodos has consistently shown that they are years ahead of other banks in this regard. We are in a time when we cannot set good finances against good planet sense, a false dichotomy that almost every other bank held, and many persistently cling to. Triodos are creating a future that is viable. Can anyone afford not to support that? Reviewed on: 15th January 2022

Helpful bank

Easy to use online banking. Prompt, courteous and helpful telephone answering. Ethical in running the bank and in all its dealings with customers and investors. Reviewed on: 15th January 2022

No money to war

I don't want my money to be responsible for the death and destabilisation of people and regions. Nor can my investments and gains have a negative impact on my children's future. Reviewed on: 15th January 2022

Fully satisfactory experience

As an internet bank the system was allowed to settle down and is now being upgraded and modernised to improve appearance and functionality. I have had no problems. If I have made an error the telephone help has been courteous, friendly and efficient, and the administrative changes needed following the death of my wife eleven months ago were dealt with quickly and in kindly fashion. Reviewed on: 15th January 2022

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