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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Great, ethical, but need modernising

I chose Triodos because of their ethical stance and what they stand for - all banks should work towards being more like Triodos in this sense and everyone should make this a priority when they chose where to keep their money. In general having been with them for a while I think their customer service is great, their systems are easy to use and I feel as comfortable with them as with any other bank. My only issue is that the app/online banking does seem a little outdated, making payments seems to be a bit slower than other banks and the bank can’t be linked to money saving apps such as Plum etc. which is something I would like as these apps are beneficial for me. Reviewed on: 15th January 2022

Refreshingly ethical and sustainable, and switching to Triodos is easy

I got fed up of the fossil fuel investments of my old bank Santander and I'm much happier now that I've switched to Triodos. I would urge other people to switch too. Triodos made the switching process very straightforward, doing a lot of the hard work for you. Reviewed on: 15th January 2022

Great Bank

Love the disclosure of who they lend to. Always so easy to talk to and the online banking works great. Reviewed on: 15th January 2022

Honesty and integrity

I have nothing but praise for Triodos bank for their honesty and integrity and their excellent customer service. They support many environmental companies and those who may not be eligible by other banks. Their ethics are second to none. Reviewed on: 15th January 2022

Good ethical bank

Good ethical bank, everytime i have rung with an issue has been solved quickly and efficently Reviewed on: 15th January 2022

Excellent and ethical choice.

Excellent bank with high ethical standards and fantastic security measures. Reviewed on: 15th January 2022

Ethical banking

I love how Triodos make all of us aware of where our money goes Reviewed on: 15th January 2022

I wouldn't bank anywhere else

I've been a Triodos customer since they first launched their current account in 2017 and I honestly can't imagine banking with anyone else. I love that my bank is transparent about where my money is being invested and in accordance with my values. Reviewed on: 15th January 2022

The future of banking

Triodos are the only company I would now consider to bank with as they are leading the way in ethical banking and not just in it for profit. Reviewed on: 15th January 2022

Ethical, friendly and efficient

Attracted by the banks’s ethos, I have just switched my current account to Triodos. The switching went smoothly and since then I have enjoyed the easy-to-use online app. When I have required to speak to customer service I have found the operators friendly and extremely helpful. I would heartily recommend the bank to friends and colleagues- and indeed have already done so. Reviewed on: 15th January 2022

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