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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Ethical, friendly with easy to use services

Changed to Triodos because of the ethical and progressive values that it promotes and I would recommend for this and the fantastic customer service. I’ve always been helped thoroughly with any queries and agents always seem to enjoy going the extra mile. Reviewed on: 17th April 2021

Ethical bank - great customer service

Wonderful customer service every time I have had to phone and ask for assistance. Phones always answered very quickly and staff are very polite and friendly Reviewed on: 17th April 2021

A great bank to deal with

Service is always friendly and straight forward. A refreshing banking experience! Reviewed on: 17th April 2021

The Good Guys

I have been banking with Triodos since their current account was first offered and have found them to be helpful and quick to respond. Feel better about yourself and help save the planet - put your money where it will do some good. Reviewed on: 17th April 2021

Amazing bank

Great banking with values I appreciate and brilliant customer service. Will recommend to people who are thoughtful about how the money works Reviewed on: 17th April 2021

Ethical banking

I spent ages trying to find an ethical bank and finally found Triodos! Their communications on what they invest in help you know your money is being used for a good cause, they feel trustworthy, open and transparent. What more can you ask of a bank? Of course their service is excellent too ;) Reviewed on: 17th April 2021

Excellent, sustainable and ethical banking

Friendly and prompt customer service combined with a positive remit. Excellent bank. Reviewed on: 17th April 2021

Ethical, Efficient and Reliable

Triodos sets a shining example of how banks ought to operate. Honouring high ethical standards without compromising on efficiency or reliability. I'm so very grateful. Reviewed on: 17th April 2021

A truly ethical bank for all of our futures

I have 3 accounts with Triodos, all are excellent and the ethics is the most important element right now, thank you Reviewed on: 17th April 2021

Open, friendly, positive sustainable projects/investments

I joined Triodos about 8 years ago and regret not having joined sooner. The relief was palpable - I no longer was adding to a financial system based on greed, unfairness and unsustainable growth. I could now be part of the opposite - playing a small part in funding positive, sustainable projects, which is necessary in saving the planet. Reviewed on: 17th April 2021

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