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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Well worth the move!

After banking with non-ethical companies for years, it's truly wonderful to see the projects funded by Triodos with the money from account holders like me. Their online banking is so simple and most importantly they combine fiscal matters with caring about the world around.. Reviewed on: 27th February 2021

Client and climate aware!

It is more important than ever to make finance work ethically for the sake of all l;ife on Earth. Reviewed on: 27th February 2021

Quick, easy, polite

I save monthly and occasionally want money and have always found your staff to be helpful, polite and good-tempered. I have no complaints Reviewed on: 27th February 2021

Top customer service.

Very pleased with the banks customer service all while I know my money is being invested into ethical good causes. Keep up the fantastic work. Reviewed on: 27th February 2021

A bank with a conscience.

It is a relief in these challenging times to entrust my money to a dependable bank, with the morals and ethics that support investment in a sustainable and kinder future for our World. Triodos are an honest and very helpful and friendly bank. Reviewed on: 27th February 2021

Ethical banking

Triodos is an ethical bank, the bank acknowledges wider stakeholders and invests in positive projects. Reviewed on: 27th February 2021

Ethical ... unless you're trans

I joined Triodos Bank to try and contribute less to unethical activities, and Triodos Bank is always the one which came out on top. It's commitment to the environment and local communities is always on show, however when I tried to change my name I found some issues. Unlike almost every other organisation, they need a deedpoll enrolled with the courts in order to change names, a very odd rule which I have never encountered with another bank or organisation. It's customer service in handling this was ok, but their limited power in affecting change within their organisation highlights that there is little communication within the organisation, and little desire to modernise in a fast changing world. To sum up, Triodos is one of the best banks around, but this is due to the poor ethical standards of other banks, but its lack of accessibility for trans customers means I have lost all faith in the organisation evolving and adapting to the world in years to come. Reviewed on: 27th February 2021

Great bank which helps eco businesses.

I use Triodos because it gives eco organisations loans that other banks wouldn't consider. Good job! Reviewed on: 27th February 2021

A bank that inspires

The practical banking facilities are good, but what I really find interesting and positive is reading about the exciting projects they are helping to fund. It is rewarding to contribute to their vision by banking with Triodos. Reviewed on: 27th February 2021

High ethical standards with great customer service!

I have been so impressed how seriously Triodos take their ehtical strategy. They are constantly improving & expanding their ethical investments. This is supported by great customer service utilising all the modern means to access services with apps, online & telephone customer services. Reviewed on: 27th February 2021

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