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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10942)

Ethical ... unless you're trans

I joined Triodos Bank to try and contribute less to unethical activities, and Triodos Bank is always the one which came out on top. It's commitment to the environment and local communities is always on show, however when I tried to change my name I found some issues. Unlike almost every other organisation, they need a deedpoll enrolled with the courts in order to change names, a very odd rule which I have never encountered with another bank or organisation. It's customer service in handling this was ok, but their limited power in affecting change within their organisation highlights that there is little communication within the organisation, and little desire to modernise in a fast changing world. To sum up, Triodos is one of the best banks around, but this is due to the poor ethical standards of other banks, but its lack of accessibility for trans customers means I have lost all faith in the organisation evolving and adapting to the world in years to come. Reviewed on: 27th February 2021

Great bank which helps eco businesses.

I use Triodos because it gives eco organisations loans that other banks wouldn't consider. Good job! Reviewed on: 27th February 2021

A bank that inspires

The practical banking facilities are good, but what I really find interesting and positive is reading about the exciting projects they are helping to fund. It is rewarding to contribute to their vision by banking with Triodos. Reviewed on: 27th February 2021

High ethical standards with great customer service!

I have been so impressed how seriously Triodos take their ehtical strategy. They are constantly improving & expanding their ethical investments. This is supported by great customer service utilising all the modern means to access services with apps, online & telephone customer services. Reviewed on: 27th February 2021

Ethically the best!

What's not to love? I care, my bank cares, I care that my bank cares. It's a small thing i can do to help shape the future of banking Reviewed on: 27th February 2021

online banking support was excellent

If any customer is unsure about any aspect of online banking I would recommend telephoning customer support who are both professional and friendly and have provided me with invaluable assistance Reviewed on: 27th February 2021

Ethical and eco values

I've been with Triodos for a few years now. It makes an overall positive impact on my life as well as countless others, as now I feel I'm practising my core values through my bank, as well as in daily life. The newsletters you get via email etc. are a constant reminder that where my money goes to is helping to make the world a better place. Great customer service as well. Triodos makes me think about where my money goes, which I think should be the same for everyone. I'm grateful this bank exists. Reviewed on: 27th February 2021

excellent bank

we borrowed from Mercury Provident years ago and they were very supportive Reviewed on: 27th February 2021

Ethical banking at its best!

I switched to Triodos a few years ago as I wanted to bank more ethically and I haven't looked back. Fantastic service, friendly, and helpful. I've since moved a billing account and savings, I can't recommend them enough Reviewed on: 27th February 2021

Easily aligning my money with my values

As a young person with little experience with using banks, the Triodos Personal Account has been very clear and straightfoward to use. I find the updates on how the bank invests money very valuable. It feels very rewarding to have my money with a bank strongly aligned to my personal values. Reviewed on: 27th February 2021

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