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Triodos Bank: Current account reviews

4.86
Based on 10,946 reviews, last reviewed 20th Aug 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026
Mat D's avatar
Mat D

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

Great service

4
Triodos is open about their banking bussiness. I like to know what is done with the money I put into the bank. Reviewed on: 27th February 2021

Great customer service and ethical

5
Triodos is great, it's ethical, investing your money in places where it has a positive impact. Customer service is great and quick and friendly. Reviewed on: 27th February 2021

Change for the better

5
Have a good account with excellent support and I know I’m contributing to a change in how banking works and who it profits Reviewed on: 27th February 2021

Banking on positive change

5
As a customer I appreciate the transparency and the conscious decisions made on investments. Triodos is a model for responsible banking. Reviewed on: 27th February 2021

Easy to use. Ethical.

5
The onI don't have to wait long for the phone to be answered and when it is, I get good, easy to undeerstand explanationsline banking pages are easy to read and understand. I trust Triodos' investments to be ethical and environmentally friendly. Reviewed on: 27th February 2021

Great customer service from a bank that fits my values

5
Low waiting times to get in touch with customer service. Seamless switch from previous bank. A transparent and ethical bank which is delivering positive change. Reviewed on: 27th February 2021

Everything you need in a current a/c with added conscience

5
Phone and internet work smoothly. Have to use a Digipass more often than with other accounts but soon get used to it. £3 pm charge is reasonable and explained. Sleep at night knowing your money is being used for positive not dodgy purposes. Reviewed on: 27th February 2021

A trustworthy, friendly, ethical, transparent bank.

5
I only have good things to say about Triodos, from the customer services, always pleasant, easy, helpful to the comprehensive website, and the ease of use of online banking. But my main reason for chosing Triodos is because it is the most ethical bank in the UK. And I care a lot about that. I would be very sad if my money served to fuel wars, discrimination, pollution and destruction of the environment, animals, plants, human life in any way. Reviewed on: 27th February 2021

Well worth the move!

5
After banking with non-ethical companies for years, it's truly wonderful to see the projects funded by Triodos with the money from account holders like me. Their online banking is so simple and most importantly they combine fiscal matters with caring about the world around.. Reviewed on: 27th February 2021

Client and climate aware!

5
It is more important than ever to make finance work ethically for the sake of all l;ife on Earth. Reviewed on: 27th February 2021

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