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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

Industry Leader

Triodos is by far, and inspiration in the banking world. I love the company's ethics and transparency. Supporting entrepreneurs and smaller enterprises, not solely large accounts. Staff are always warm, friendly and professional. I love banking with Triodos, and would like to see them recognised for their extraordinary leadership. Reviewed on: 20th April 2026

I've never regretted moving my current account to Tr...

I've never regretted moving my current account to Triodos from one of the big four banks. The move was really straightforward. Triodos internet banking is easy, the app is even better. Customer services are always really helpful (and quick to answer the phone) and it's refreshing to be able to speak to a real person. And of course, it's also great knowing that my money is used for the benefit of social and environmental issues. Reviewed on: 20th April 2026

great ethics

I'm very happy about the ethics but the return is low Reviewed on: 20th April 2026

So nice to belong to an ethical bank

You can always reach a uk-based customer representative quickly on the phone; the website has been much improved but most importantly, they are the most ethical bank in the UK. Reviewed on: 20th April 2026

As an older person I sometimes need help and every t...

As an older person I sometimes need help and every time I have spoken to customer services I have had support in the kindest and most patient way. This is a bank who are respectful of people's needs. Reviewed on: 20th April 2026

Always excellent customer service.

Always excellent customer service. Always someone at the end of the phone. A phone number to call that doesn't end with ai script or nothing. Reviewed on: 20th April 2026

Better every year

I have had a current account with Triodos since they were made available. Excellent customer service and the knowledge that one’s money is being used for good is as perfect an offering as there could be. Reviewed on: 20th April 2026

Never any issues just a shame you can't pay cheques...

Never any issues just a shame you can't pay cheques into account Reviewed on: 20th April 2026

Ethical and easy to use

I love that it's an ethical bank and it's very easy to use the app to manage my money. Reviewed on: 20th April 2026

Environmental conscience

Staff is very helpful and approachable if there is ever any problem, although I have an online account. I feel the small monthly fee is worth feeling good about banking with an environmentally conscious bank Reviewed on: 20th April 2026

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