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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

It’s great to know that your money is being used well.

It’s great to know that your money is being used well. I appreciate the personal touch the bank’s team have when communicating with me. The bank’s app is great, and the only thing I’d like to see is better integrations when it comes to making bank transfers, connecting with accounting software, and so on. Reviewed on: 20th April 2026

Real Humans!

Every time I’ve had reason to call Triodos’s customer services they’ve been amazingly helpful and the best thing is I feel like I’m talking to intelligent and down to earth human beings, no facade or fakery, just real people who talk to me like I’m one too! Reviewed on: 20th April 2026

I love the companies that Triodos is invested in.

I love the companies that Triodos is invested in. And also the accountability that I can see where my money goes. Reviewed on: 20th April 2026

Peace of mind

Peace of mind with an ethical and sensible, personal, customer service. Reviewed on: 20th April 2026

Ethical and great customer service

Always quick and easy to deal with, and app has improved over time too. Reviewed on: 20th April 2026

I'm glad to find a bank that I feel proud to be a pa...

I'm glad to find a bank that I feel proud to be a part of - seeing how Triodos is supporting community, environmental and ethical schemes is the most important thing for me. And beyond that, the current account does everything that I need it to, with great customer service. Reviewed on: 20th April 2026

5 hassle-free years and counting

I've had my main current account with Triodos Bank for 5 years. I've found them friendly, helpful and considerate in all my interactions. They charge a monthly fee for the current account, which means they aren't trying to catch me out with hidden charges/interest. Reviewed on: 20th April 2026

A standout ethical bank

A standout ethical bank with really good telephone customer service. Rethinking what it means to do banking Reviewed on: 20th April 2026

Your chat service is good and your ethical credentia...

Your chat service is good and your ethical credentials are excellent Reviewed on: 20th April 2026

A true ethical bank

A true ethical bank! Great customer service Reviewed on: 20th April 2026

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