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TSB: Cash Account reviews

3.97
Based on 90 reviews, last reviewed 12th Jun 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
14%
See only 3 star reviews
6%
See only 2 star reviews
7%
See only 1 star reviews
20%

Latest highest rating:

5

I really appreciate the mobile cheque deposit facility Not had the account long but I really appreciate the mobile cheque deposit facility, amazing that some banks still do not offer this. Payments and aut... Read more Reviewed on: 12th June 2025
Gary Keaney's avatar
Gary Keaney

Latest lowest rating:

2

slow web site the web site is slow often freezes often cant operate Reviewed on: 16th March 2023
Maurice SMITH's avatar
Maurice SMITH

About this product

The TSB Cash Account is a basic bank account designed to help you manage your money. It’s available if you don’t have a UK bank account and don’t qualify for any other TSB current accounts. There’s no charge for opening or maintaining the account. Cash Account holders can access the TSB mobile banking app to manage their finances.

Have you found it difficult to qualify for a current account? Perhaps the TSB Cash Account could be right for you. Find out what existing customers have to say by reading our TSB Cash Account reviews.

Learn what you can expect from the application process for the TSB Cash Account. Find out why customers chose this account and how long they’ve had it. Read about genuine experiences with the customer service team to learn how TSB values its customers. Learn more about the features of the mobile banking app and whether customers say it’s helped them manage their finances. Make an informed decision about your new account by reading our TSB Cash Account reviews.

If you have a TSB Cash Account, share your experience with others by leaving a review. Tell us why you chose this account. Have you been satisfied so far? What are the main benefits of the account? Is there anything that you feel could be improved? If you use the mobile banking app, which features are the most useful to you? Would you recommend the Cash Account to your family and friends? Write an honest TSB Cash Account review today. Together, we can help people like you make better financial decisions.

TSB Cash Account reviews (90)

Review of the TSB, Cash Account:

Tsb customer service

3
Tsb is good ideally but it doesn't really differ and stand out . However whenever you call the bank , the people help and listen to you. Reviewed on: 9th April 2023

Very Friendly Bank

5
Love account will be better when contactless cards are introduced but everything else i love and customer care is very friendly Reviewed on: 13th March 2021

TSB texts

5
TSB will send you texts showing you balance and more helpful send you texts when you are near your overdrawn balance. Reviewed on: 17th February 2021

good customer service

4
always helpful and quick to rectofy any problems Reviewed on: 17th July 2020

Simple lovely bank to deal with

5
TSB are one of the friendliest banks I have ever dealt with Reviewed on: 22nd May 2020

Helpful staff and text service

5
Sends texts regarding account and overdrafts, no need to check account Reviewed on: 9th February 2020

tsb my comment

4
Fine but shortage of staff dealing with customers and website laboriously slow at times Reviewed on: 9th February 2020

Amazing

5
Always have used the tsb bank and it’s good and easy to use financially yes yes yes Reviewed on: 26th January 2020

Nice to have

5
It's my monthly payment for bills and government taxes Reviewed on: 24th January 2020

The Biz

5
Simply Earn Deposit Save, repeat Reviewed on: 20th November 2019

Awful

1
From a small business perspective, TSB has been awful. Consistent on-going problems - poor internet baking, confused staff in local branch, inflexible terms and conditions, even basic things are made difficult. Reviewed on: 18th November 2019

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