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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.97 (169 reviews)

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3.78

Based on 169 reviews, last reviewed 3rd Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Latest lowest rating:

1

No go zone This relates to savings too. I have 3 adult accounts with tsb. I turned 17 6 weeks ago. I can pay in, no password, no checks no problem. I try to move... Read more Reviewed on: 3rd December 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Plus Account reviews (169)

Review of the TSB, Classic Plus Account:

Good interest rate

3% gross interest rate up to £1500. Easy to operate & maintain. No direct debits needed but monthly funding. #MaxYourMoney Reviewed on: 21st March 2017

Absolutely worst ever bank

My local branch part closed, then shut down completely... I work 6 days a week Mon to Sat, from 9-6, therefore I can't get access to any bank as the local one closed and the nearest one is over 1 hour away by car.... Tsb are too idiotic and the only bank that I can't deposit cash into the post office with!!, I get a lot of cash in my work so it's hard not being able to bank it at all!, then I once got £400 taken from my account by some fraudulent activity and the bank wouldn't refund me!, absolutely the worst bank ever, I'm going with bank of Scotland now. Reviewed on: 18th October 2020

Fed up

Fed up with doing online payments and it not working. Lost 2 delivery slots of this. Going to move banks. Reviewed on: 13th October 2020

Longstanding customer

Good customer service, overall pleased with app and ease of use. Reviewed on: 14th September 2020

I was robbed by my own bank

First of all I think it’s an inside job I lost over £20,000 my own bank does not want to give me the money back they tried to blame me for their own mistake someone transferred the money from my bank account to different bank account Reviewed on: 17th July 2020

Great cash incentives

The interest rate on my account was very good when I first joined, and TSB offers a good 'refer a friend's incentive. Although they had some difficulties with their online facilities a short while back, they put up their interest rates even further as a way of repaying their customers. They also had 24 hour phone lines open and while it took a while to get through, operators answering the call were always helpful and friendly. Interest rates have gone down now, but are still better than most other current accounts. Reviewed on: 12th June 2020

Customer service support

During this current virus outbreak it has meant self isolation and big concern over how to manage financially. TSB has personally contacted me to offer any assistance they can to support me throughout this ordeal. I found the service offered incredibly thoughtful and compassionate. In particular, Edward, who is based at the Exeter TSB branch, went out of his way to assure me that I would be looked after in any way possible financially due to having disabilities. It provided great relief and I'm grateful. Reviewed on: 26th March 2020

Review of a classic plus account

I have banked with the TSB for 40 years or more and have never had anything to complain about. The classic plus account is marvellous as it allows you to earn interest but you can withdraw your money any time. I also like that it is operated online. Reviewed on: 5th February 2020

The only part time bank in our town. Great interest

5% on 2 x 2 accounts and the only 3 day week bank open in our town. Reviewed on: 5th February 2020

Easy to use

Easy to set up and get interest as well. Reviewed on: 28th January 2020

Frequent minor issues

Whilst the user experience has improved somewhat recently, it is still too often that I hit broken links and errors when banking online. Reviewed on: 24th January 2020

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