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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1259 reviews)

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4.91

Based on 1,259 reviews, last reviewed 12th Feb 2026

25500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy to do business with Account set up easy. Good communication. Interest rate very good at inception, but has reduced since. Reviewed on: 12th February 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (1259)

Review of the United Trust Bank, Personal Savings:

Easy process to set up cash isa.

Easy process to set up cash isa. Had problems accessing application that I had started and needed to complete however UTB assisted quickly in providing a link. Reviewed on: 25th February 2025

You have a nominated contact who will respond to any...

You have a nominated contact who will respond to any queries. Most banks don't give this service unfortunately. Reviewed on: 11th February 2026

Good professional service friendly helpful advice.

Good professional service friendly helpful advice. Great to speak to a real person. Reviewed on: 11th February 2026

Swift and efficient service.

Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

Easy to use great service and excellent communication Reviewed on: 11th February 2026

Excellent and professional service

Excellent and professional service Reviewed on: 11th February 2026

Simple straightforward and a great interest rate

Simple straightforward and a great interest rate Reviewed on: 11th February 2026

TOP NOTCH BANK

Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

For Company and Personal savings

I have saved with United Trust Bank fof many years. Historically I like that I can use their services for both for Corporate and Personal savings. I also like the fixed interest bond offerings. Now with the Online Banking everything is much easier. Not all the options on the online site are intuitive yet. Reviewed on: 11th February 2026

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