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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (986 reviews)

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4.90

Based on 986 reviews, last reviewed 15th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (986)

Review of the United Trust Bank, Personal Savings:

Communication

In this modern age of too much automated tech. the full advantage of knowing United Trust Bank personnel are available to chat on a one to one basis is paramount. As human beings we all have voices to communicate. This guides United Trust Bank to use its own self esteem as it continues to grow from daily and weekly individual experiences; enhancing The Groups attributes as well as providing the likes of myself with utter confidence when personal savings extend onwards, day after day and year after year. Many Thanks Reviewed on: 22nd April 2025

Easy application, which was informative, and precise.

Easy application, which was informative, and precise.No jargon, easy to understand. Excellent security when logging into your accounts, felt my money was safe and secure. Keep you updated regularly. Customer services are efficient and knowledgeable , kind and patient as i was a novice investor. Straight forward and interest paid in a timely manner. Cannot be faulted, wish i heard of them sooner. Reviewed on: 16th April 2025

Took out a 7 year ISA at a lowish interest rate comp...

Took out a 7 year ISA at a lowish interest rate compared to now. Reviewed on: 16th April 2025

Great service and competitive rate

Great service and competitive rate Reviewed on: 16th April 2025

Excellent all round.

Excellent all round. Good website, easy to use. Competitive interest rates. Good communication including by post which is appreciated. Reviewed on: 15th April 2025

excellent isa rates, easy to open account, prompt re...

excellent isa rates, easy to open account, prompt response to messages. very professional Reviewed on: 15th April 2025

Very competitive interest rate, user friendly website

Very competitive interest rate, user friendly website Reviewed on: 15th April 2025

Really helpful communication.

Really helpful communication. Clear and concise. User friendly website Reviewed on: 15th April 2025

It Works!

It just works - no faff! Easy to set up and they communicate well. Reviewed on: 15th April 2025

ISA Bonds..

My Wife and I have a number of ISA's with this Bank and have found them easy to deal with and offer existing customers preferential rates on renewal. Reviewed on: 15th April 2025

Happy customer.

Always reply promptly ( next day) in a meaningful way and not by standard acknowledgement. Also complete complex instructions with accuracy. Plus excellent communications . Reviewed on: 15th April 2025

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