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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Opening up bond easy and great interest rate

Opening up bond easy and great interest rate Reviewed on: 25th February 2025

Excellent bank

All contact with bank personnel has been very good interest rates are competitive Reviewed on: 25th February 2025

.Excellent customer service

.I found their customer service to be excellent. So good to talk to someone who is knowledgeable, friendly and helpful . Reviewed on: 25th February 2025

Savings customer service

I’ve been saving with them for many years now, always found then helpful whether when asking for information or help. Would say they go over and above with customer service leaving you feeling confident about saving with them. Also I found if an error is made they are quick to sort it out. Love that they reward existing customers with a better rate. Reviewed on: 25th February 2025

I have had excellent customer service for the last 4...

I have had excellent customer service for the last 4 years, will continue to save with UTB for years to come. Reviewed on: 25th February 2025

it is very easy to access ,the site is easy to navig...

it is very easy to access ,the site is easy to navigate and the saving interest rate is excellent. Reviewed on: 25th February 2025

Fast response to phone calls and very helpful staff

Fast response to phone calls and very helpful staff Reviewed on: 25th February 2025

A good investment bank

The website is clear and easy to follow. the saving rate is good. Reviewed on: 25th February 2025

New Bank to myself, but up to now a very...

New Bank to myself, but up to now a very good service Reviewed on: 25th February 2025

Very efficient, friendly customer service.

Very efficient, friendly customer service. I had an extremely helpful staff member when I was initially setting up my account. Reviewed on: 25th February 2025

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