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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Savings and ISA accounts great rates

Savings and ISA accounts opened with above average interest rates. Good customer services and interactions. Reviewed on: 25th February 2025

UTB-Review

So far only contact is via web site but easy to do everything I want - straight forward and clear website with conformation emails for each action. Reviewed on: 25th February 2025

Needed help with an account.

Needed help with an account. Telephone call answered promptly and the information received was most helpful. Couldn't fault the service I received. Reviewed on: 25th February 2025

Great savings

You get the right person and the right answers every time you call. No better service available Reviewed on: 25th February 2025

Very easy & quick application process

It was very easy to sign up for my fixed rate cash ISA and the transfer from my old provider was done quickly Reviewed on: 25th February 2025

Overall excellent.

Overall it was excellent and so easy to use. Reviewed on: 25th February 2025

Very helpful and courteous staff and efficient proce...

Very helpful and courteous staff and efficient processes for the customer. Great online reviews and recommendations. Always offering competitive interests rates and services. Reviewed on: 25th February 2025

A good company to invest with

Excellent customer service and good interest rates Reviewed on: 25th February 2025

We have had excellent service from Rebecca.

We have had excellent service from Rebecca. She has been very helpful pleasant and professional. Reviewed on: 25th February 2025

Account set up

Very easy setting up the account and funding it, and the bank was easy to contact by phone and speak to Reviewed on: 25th February 2025

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