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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

First Class!

Good rate, excellent service and online banking is great and easy to use! Reviewed on: 22nd February 2021

Excellent online portal with clear and concise instr...

Excellent online portal with clear and concise instructions. Always competitive savings rates with good communication after any transactions. Can't fault their service. Reviewed on: 25th February 2025

Good experience, good savings rates

The application process for opening a savings account was simple and UTB kept me updated throughout. Whenever I've rung them to discuss my account I have been patched through to someone quickly and they have always been helpful and informed. Reviewed on: 25th February 2025

Excellent Customer services 10/10

Excellent Customer services 10/10 Reviewed on: 25th February 2025

An easy and supportive process to set ups new account.

An easy and supportive process to set ups new account. Good range of account type options, all with competitive interest rates. Reviewed on: 25th February 2025

Excellent interest rate.

Excellent interest rate. Very secure. Reviewed on: 25th February 2025

Very helpful staff.

Very helpful staff. Excellent customer service Reviewed on: 25th February 2025

Seamless, smart and savvy.

Seamless, smart and savvy.. an excellent experience. Reviewed on: 25th February 2025

Easy process to set up cash isa.

Easy process to set up cash isa. Had problems accessing application that I had started and needed to complete however UTB assisted quickly in providing a link. Reviewed on: 25th February 2025

Savings Rates

Good savings rates. Beats most of the market. Reviewed on: 25th February 2025

Had a fixed rate bond , good service generally

Had a fixed rate bond , good service generally Reviewed on: 25th February 2025

Alternative products

Fixed Term Savings
from Metro Bank 4.64 from 223 reviews
Savings
from Thamesbank Credit Union 5.00 from 13 reviews
Regular Savings
from Triodos Bank 4.91 from 187 reviews

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