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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

A Bank to recommend!

I have been very pleased thus far with UT Bank and feel their savings rates are competitive. Communicating with them has been efficient, both digitally and via post. I also find online banking with them easy to navigate. For these and other reasons both myself and my wife have accounts and would happily recommend them. Reviewed on: 25th February 2025

It has always been easy to set up savings accounts w...

It has always been easy to set up savings accounts with United Trust Bank. This is for bonds and ISA's. Good timely reminders when accounts are about to finish. Reviewed on: 25th February 2025

very good rates and customer service was great ...

very good rates and customer service was great when I had an issue setting up my internet banking. Has been easy to use and recommended UTB to other people. Reviewed on: 25th February 2025

A Happy Customer

Easy to use online, made even easier in recent months. Members of staff professional and courteous. Reviewed on: 25th February 2025

So easy to use website with clear information.

So easy to use website with clear information. Competitive rates of interest and so easy to open new accounts. Reviewed on: 25th February 2025

Great products and standards of service

Range of savings products is excellent and offers plenty of choice with bonds of varying durations and favourable interest rates. Using the website is super easy. When dealing with a problem, staff were very polite and ensured the issue was fully resolved. I have lots of confidence in this bank for my savings. Reviewed on: 25th February 2025

Excellence in savings products

I have found United Bank provided excellent banking services. Their communication is second too none and they offered a good range of savings products. Including competitive interest rates. Their online banking is easy to understand and very helpful. Reviewed on: 25th February 2025

UTB provides excellent savings rates with a wide num...

UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025

So helpful and easy to deal with

So helpful and easy to deal with Reviewed on: 25th February 2025

Opening new ISAs was straightforward.

Opening new ISAs was straightforward. Reviewed on: 25th February 2025

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