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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Very pleased with service.

Very pleased with service. Everything works on line.Excellent interest rates Reviewed on: 25th February 2025

First class service and first class rates.

First class service and first class rates. Personal service when you need it. Reviewed on: 25th February 2025

UTB are always amongst the best online banks in prov...

UTB are always amongst the best online banks in providing the best savings rates. I have only had the need to phone UTB and when i did the phone was answered almost immediately and provided a satisfactory result. Reviewed on: 25th February 2025

Smooth transactions and good customer service

Smooth transactions and good customer service Reviewed on: 25th February 2025

Excellent service and friendly staff.

Excellent service and friendly staff. Reviewed on: 25th February 2025

I trust UTB to manage a large portion of my savings...

I trust UTB to manage a large portion of my savings with confidence. I am happy with the interest rate offered as well as being reassured by that constant communication on matters relevant to me, this is something many financial institutions don’t offer. Overall l will be happy to stay as a UTB customer on a long term basis. Reviewed on: 25th February 2025

Exceptional service

Communication with agent was very prompt and professional in dealing with my questions Reviewed on: 25th February 2025

Good service and rates

Good, clear informative service, and fair rates. Reviewed on: 25th February 2025

What more could I ask for?

Professional customer service. Competitive product specs. Efficient communications. Reviewed on: 25th February 2025

Great bank for savers

Easy to use online. Personal attention when needed to call. Great rates , very competitive and good choice. Reviewed on: 25th February 2025

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