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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1337 reviews)

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4.90

Based on 1,337 reviews, last reviewed 11th Mar 2026

32500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

reliable bank . reliable bank .No problems in renewing my account. Kept up to date with money market. Would recommend them to my friends. Reviewed on: 11th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1337)

Review of the United Trust Bank, Personal Savings:

United Trust Bank offers very good saving rate and c...

United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Great bank to for Savings accounts with good interes...

Great bank to for Savings accounts with good interest rates Reviewed on: 18th February 2025

I cannot praise them enough.

I cannot praise them enough. I called today in fact to check on the changes to ISA arrangements for the new tax year. Call was answered in less than 30 seconds, I was given immediate, precise and clear guidance on my options for multiple accounts from this April. Staff member friendly, knowledgeable and she was immediately able to help. Calls are always answered from company staff in this country, with no need for being placed on hold. I already have 3 bonds with them at present, it would be difficult to beat them on interest rate. Reviewed on: 19th March 2024

Svetoslav

For the chocolates and the same time as you are in the day you are free Reviewed on: 16th March 2024

I recently purchased a 7year ISA,giving a very tasty 5.

I recently purchased a 7year ISA,giving a very tasty 5.2% return.Setting it up was very easy and the customer service team kept me appraised of all the formalities.I felt that my money was in safe hands. Reviewed on: 8th March 2024

Reply from United Trust Bank Thank you for your review, Daz. We're happy to know that you found opening your account easy, and that you received good communication from us throughout. Nick Response date: 11th March 2024

Highly Recommended

My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security of my information. I have been very happy with the service provided and have already made recommendations to others. Reviewed on: 7th March 2024

Reply from United Trust Bank Thank you for your review, Jane. We're delighted that you found opening your account with us so easy, and that you received great communication. We're also happy to know that you have recommended us to others! Nick Response date: 11th March 2024

I have been a customer for several years now and hav...

I have been a customer for several years now and have always been impressed with UTB’s rates, and the ease of using the website. Reviewed on: 4th March 2024

Reply from United Trust Bank Thank you for your review, Mark. We're happy to know how satisfied you are with our service, and the ease of using our website. Nick Response date: 11th March 2024

Good interest rates with a bank you can trust.

Good interest rates with a bank you can trust. Account easy to open and confirmation sent by actual letter. Website has wealth of information on savings, what more does a customer want/ Reviewed on: 25th February 2024

Reply from United Trust Bank Thank you for your review, Joan. We're delighted that you found the account easy to open, and that the articles on our website have been useful to you! Nick Response date: 26th February 2024

happy with info provided, an quality of services

happy with info provided, an quality of services Reviewed on: 23rd February 2024

Reply from United Trust Bank Thank you for your review, Eva. It's great to know you are happy both with the information provided and the quality of our service! Nick Response date: 26th February 2024

Easy & Secure site.

Easy & Secure site. Rates competitive Reviewed on: 23rd February 2024

Reply from United Trust Bank Thank you for the five stars, Roger! Nick Response date: 26th February 2024

UTB have a good reputation in the charitable sector

We are a not for profit entity and UTB specialise in investment accounts for charities and the like and having received a substantial legacy our organisation found UTB returns to be very advantageous. Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your review, Nigel. We're happy to offer such accounts and we are pleased to note the interest rates have been right for you! Nick Response date: 26th February 2024

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