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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1302 reviews)

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4.90

Based on 1,302 reviews, last reviewed 24th Feb 2026

29500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent service for a Charity Account I am a trustee on a village hall charity and United Trust give us a good deal interest-rate wise, they are always helpful and provide the service we h... Read more Reviewed on: 24th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1302)

Good interest rates, excellent website, reliable com...

Good interest rates, excellent website, reliable company Reviewed on: 11th February 2026

Great service

Great service when experiencing login issues Reviewed on: 11th February 2026

Online banking is very easy.

Online banking is very easy. Only downside is having to get a code and there is no app. Reviewed on: 11th February 2026

GOLDEN OLDIE

Every one is very helpful when I telephone, but at 77 I can be a little forgetful. Reviewed on: 11th February 2026

Always a seamless experience.

Always a seamless experience. Communication always very good and a friendly voice on the end of a phone. Reviewed on: 11th February 2026

Excellent customer service always deals with queries...

Excellent customer service always deals with queries on the spot Reviewed on: 11th February 2026

You can speak to a member of staff which makes banki...

You can speak to a member of staff which makes banking so much easier Reviewed on: 11th February 2026

Great service and market leading rates

Great service and market leading rates Reviewed on: 11th February 2026

Good telephone customer service when handling queries

Good telephone customer service when handling queries Reviewed on: 11th February 2026

Easy to set up and good saving rate

Easy to set up and good saving rate Reviewed on: 11th February 2026

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