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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Excellent high paying account

I needed to find a high paying account for some inherited money. The process here was easy and the rates are very good. Quite easy to see the details online but also a secure check-in\ login process. Reviewed on: 11th February 2026

No issues with anything, would recommend

No issues with anything, would recommend Reviewed on: 11th February 2026

Good interest rates, excellent website, reliable com...

Good interest rates, excellent website, reliable company Reviewed on: 11th February 2026

Great service

Great service when experiencing login issues Reviewed on: 11th February 2026

Online banking is very easy.

Online banking is very easy. Only downside is having to get a code and there is no app. Reviewed on: 11th February 2026

GOLDEN OLDIE

Every one is very helpful when I telephone, but at 77 I can be a little forgetful. Reviewed on: 11th February 2026

Always a seamless experience.

Always a seamless experience. Communication always very good and a friendly voice on the end of a phone. Reviewed on: 11th February 2026

Excellent customer service always deals with queries...

Excellent customer service always deals with queries on the spot Reviewed on: 11th February 2026

You can speak to a member of staff which makes banki...

You can speak to a member of staff which makes banking so much easier Reviewed on: 11th February 2026

Great service and market leading rates

Great service and market leading rates Reviewed on: 11th February 2026

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