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United Trust Bank: Personal Savings reviews

4.90
Based on 1,308 reviews, last reviewed 27th Feb 2026
29800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Better savings rates than elsewhere I found the experience of signing up easy. It's clear how to access my account. I have contacted customer support once, they answered my question insi... Read more Reviewed on: 27th February 2026
Conor's avatar
Conor

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1308)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

5
United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Happy longstanding customer

5
We had a longstanding account with UTB, and then with an additional windfall looked at where we should invest it and UTB had the best rates. It was then very easy online to transfer and now manage the extra funds. Reviewed on: 11th February 2026

Great service and a superb customer service

5
Great service and a superb customer service Reviewed on: 11th February 2026

Great website and easy to do transactions

5
Great website and easy to do transactions Reviewed on: 11th February 2026

Good product savings rates and answer phones quickly...

5
Good product savings rates and answer phones quickly to deal with queries Reviewed on: 11th February 2026

Excellent high paying account

5
I needed to find a high paying account for some inherited money. The process here was easy and the rates are very good. Quite easy to see the details online but also a secure check-in\ login process. Reviewed on: 11th February 2026

No issues with anything, would recommend

5
No issues with anything, would recommend Reviewed on: 11th February 2026

Good interest rates, excellent website, reliable com...

5
Good interest rates, excellent website, reliable company Reviewed on: 11th February 2026

Great service

5
Great service when experiencing login issues Reviewed on: 11th February 2026

Online banking is very easy.

5
Online banking is very easy. Only downside is having to get a code and there is no app. Reviewed on: 11th February 2026

GOLDEN OLDIE

5
Every one is very helpful when I telephone, but at 77 I can be a little forgetful. Reviewed on: 11th February 2026

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