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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

the phone is annswered quickly and professionlly.

the phone is annswered quickly and professionlly.The staff are friendly.polite and efficient.they always do what they promise to do. Reviewed on: 25th February 2025

Very Good

Excellent rates and easy to use, Reviewed on: 25th February 2025

Good savings company.

Good savings company. No problems. Have no problem with the company. Reviewed on: 25th February 2025

Excellent online portal with clear and concise instr...

Excellent online portal with clear and concise instructions. Always competitive savings rates with good communication after any transactions. Can't fault their service. Reviewed on: 25th February 2025

Good experience, good savings rates

The application process for opening a savings account was simple and UTB kept me updated throughout. Whenever I've rung them to discuss my account I have been patched through to someone quickly and they have always been helpful and informed. Reviewed on: 25th February 2025

Excellent Customer services 10/10

Excellent Customer services 10/10 Reviewed on: 25th February 2025

An easy and supportive process to set ups new account.

An easy and supportive process to set ups new account. Good range of account type options, all with competitive interest rates. Reviewed on: 25th February 2025

Excellent interest rate.

Excellent interest rate. Very secure. Reviewed on: 25th February 2025

Very helpful staff.

Very helpful staff. Excellent customer service Reviewed on: 25th February 2025

Seamless, smart and savvy.

Seamless, smart and savvy.. an excellent experience. Reviewed on: 25th February 2025

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