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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Excellent service, the website is very easy to use a...

Excellent service, the website is very easy to use and the prompt response from the team is exemplary. You are kept up to date with any changes and I feel secure that my savings are growing Reviewed on: 25th February 2025

I have been with this bank for less than a year, but...

I have been with this bank for less than a year, but really impressed with their service. The on-line banking is very user friendly and communication is first class. There hasn't been any issues so far. All positive, no negatives. Would recommend this bank to others Reviewed on: 25th February 2025

Very competitive interest rates

I just use the internet banking app but very easy to use and UTS give some of tbe best interest rates on savongs. Reviewed on: 25th February 2025

User friendly.

Easy, secure procedure to open and manage savings. Reviewed on: 25th February 2025

Easy to apply

Easy to apply, good communication via e-mail, good ISA savings rate Reviewed on: 25th February 2025

Staff very knowledgeable able to answer my questions...

Staff very knowledgeable able to answer my questions with satisfaction. Reviewed on: 25th February 2025

Easy Process

Easy to get account opening process Reviewed on: 25th February 2025

First class customer service.

Professional, courteous, first class customer service. Responsive and very clear communication. Reviewed on: 25th February 2025

I never worry about my accounts they are in safe hands

United trust look after me whenever I call regarding my accounts they are professional at all times which is very comforting. Reviewed on: 25th February 2025

Best rates and a wee bit extra f

Best rates and a wee bit extra f Reviewed on: 25th February 2025

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