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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1303 reviews)

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4.90

Based on 1,303 reviews, last reviewed 24th Feb 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good interest rates and very good communication. Good interest rates and very good communication. Reviewed on: 24th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1303)

Review of the United Trust Bank, Personal Savings:

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Easy to set up and good saving rate

Easy to set up and good saving rate Reviewed on: 11th February 2026

Great customer service and easy access to my money .

Great customer service and easy access to my money . Reviewed on: 11th February 2026

Easy super banking ...

Found it super straightforward to set up and the account works seemlessly. Reviewed on: 11th February 2026

If you want a better bank?

Exemplary care and response.. Good communication and competitive rates. What more do you want in a bank? Reviewed on: 11th February 2026

You have a nominated contact who will respond to any...

You have a nominated contact who will respond to any queries. Most banks don't give this service unfortunately. Reviewed on: 11th February 2026

Good professional service friendly helpful advice.

Good professional service friendly helpful advice. Great to speak to a real person. Reviewed on: 11th February 2026

Swift and efficient service.

Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

Easy to use great service and excellent communication Reviewed on: 11th February 2026

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