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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Very easy to set up. Excellent

Very easy to set up. Excellent service, easy to manage account. Reviewed on: 25th February 2025

Great fixed term ISAs

Great fixed term ISAs; really easy to open, competitive interests, friendly staff Reviewed on: 25th February 2025

Kept in the know

Regular updates and information. Reviewed on: 25th February 2025

Ease to set up savings accounts.

Easy to contact and easy to set up savings accounts. When phoning always found staff helpful. Reviewed on: 25th February 2025

Very pleased with service.

Very pleased with service. Everything works on line.Excellent interest rates Reviewed on: 25th February 2025

First class service and first class rates.

First class service and first class rates. Personal service when you need it. Reviewed on: 25th February 2025

UTB are always amongst the best online banks in prov...

UTB are always amongst the best online banks in providing the best savings rates. I have only had the need to phone UTB and when i did the phone was answered almost immediately and provided a satisfactory result. Reviewed on: 25th February 2025

Smooth transactions and good customer service

Smooth transactions and good customer service Reviewed on: 25th February 2025

Excellent service and friendly staff.

Excellent service and friendly staff. Reviewed on: 25th February 2025

I trust UTB to manage a large portion of my savings...

I trust UTB to manage a large portion of my savings with confidence. I am happy with the interest rate offered as well as being reassured by that constant communication on matters relevant to me, this is something many financial institutions don’t offer. Overall l will be happy to stay as a UTB customer on a long term basis. Reviewed on: 25th February 2025

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