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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Good straight forward and professional service

I took out an ISA with you, it was straight forward with a fair rate of return. From my experience I transferred another ISA to you. I will certainly use your services again. Reviewed on: 25th February 2025

i found the website easy to navigate , there were g...

i found the website easy to navigate , there were good savings interest savings rates and a good choice of accounts to choose from ,i received a quick reply from customer service when i needed one and they changed my instructions very quickly without delay. i find they are very easy to save with Reviewed on: 25th February 2025

Very easy to access, used services several times

Very easy to access, used services several times Reviewed on: 25th February 2025

I had a few issues accessing my account online the c...

I had a few issues accessing my account online the customer service on the telephone was good Reviewed on: 25th February 2025

Smooth transactions and no worries happened

Smooth transactions and no worries happened Reviewed on: 25th February 2025

Easy to do business with

Easy to open an account. Good rates. Excellent communication. Overall a great experience. Reviewed on: 25th February 2025

isa transfer

They were very helpful in resolving issues transferring my isa. Reviewed on: 25th February 2025

Really easy to set up and good rates

Really easy to set up and good rates Reviewed on: 25th February 2025

A great option for savings

Excellent customer service and saving rates Reviewed on: 25th February 2025

Have always been very impressed with United Trust Bank

Have always been very impressed with the way my accounts have been dealt with. Easy to speak to someone if I have a question. Excellent service. Reviewed on: 25th February 2025

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