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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Trustworthy, good interest

good deals, efficient company, easy to set up . trustworthy Reviewed on: 25th February 2025

Really Good Savings Account Provider

I've had a number of fixed term savings bonds with UTB. They've made it easy to keep track. They communicate well and have shown remarkable sense in my dealings with them e.g. I applied for a bond at a particular interest rate but in the short time between application and their confirmation of the account, the interest rates went up. They automatically gave me the new higher rate than shown on my application. They are a straight forward, no nonsense, understandable savings provider and I have recommended them to others. Reviewed on: 25th February 2025

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Interest rates are regularly best in class

Interest rates are regularly at, or near, best in category for ISAs and non-ISA FRBs. Customer service as good as the other banks, easily. Reviewed on: 25th February 2025

Good rates , honest and trustworthy bank great custo...

Good rates , honest and trustworthy bank great customer service, all you want from a bank Reviewed on: 25th February 2025

Always perform to the highest level.

Always perform to the highest level.Never had a problem.They always offer consistently high ISA rates. Reviewed on: 25th February 2025

Excellent account and easy online management.

Excellent account and easy online management. Was a simple process to open. Reviewed on: 25th February 2025

Recently had a inheritance wasn't sure how to invest...

Recently had a inheritance wasn't sure how to invest or with who , did some research and UTB was the bank that had great reviews . So glad we invested with UTB seamless transaction , when i made contact with UTB on the phone the call was taken within a couple of rings and the staff are polite , helpful and professional . Would without doubt recommend to family and friends. Reviewed on: 25th February 2025

Outstanding staff assistance.

Last year I was compelled to write to the UTB commending not one but three members of staff who were so polite and helpful on each occasion that I had telephoned for assistance.They were a credit to UTB. Reviewed on: 25th February 2025

Easy to reach on phone.

Easy to reach on phone. Good easy to navigate website. Good service. Reviewed on: 25th February 2025

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