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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1290 reviews)

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4.90

Based on 1,290 reviews, last reviewed 17th Feb 2026

28300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Well run company. Well run company. Very friendly and helpful staff. Fair interest rates. Keep up the good work, Kind regards MP. Reviewed on: 17th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1290)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

Excellent friendly service

I have always received good service. Friendly, knowledgeable and quick. Haven't been made to wait in along queue! Reviewed on: 11th February 2026

Easy to contact,friendly service.

Easy to contact,friendly service. Reviewed on: 11th February 2026

Could be giving better interest rates

Could be giving better interest rates Reviewed on: 11th February 2026

Easy to get help with setting up my account and any...

Easy to get help with setting up my account and any queries I have. Phone was answered quickly, no long queue. Reviewed on: 11th February 2026

The bank did everything I asked if them with a good...

The bank did everything I asked if them with a good rate. Reviewed on: 11th February 2026

Customer Service

Payments into my account are acknowledged by text even when UTB is closed. Customer service is excellent, any queries are dealt with professionally and speedily. Reviewed on: 11th February 2026

Quick and efficient response

Quick and efficient response to my recent query in opening an additional account Reviewed on: 11th February 2026

Easy Access

Easy to use online system with attractive rates for charities. Renewal advices issued in good time Reviewed on: 11th February 2026

Very friendly staff good communication excellent pro...

Very friendly staff good communication excellent products Reviewed on: 11th February 2026

Prompt, professional, personable service.

Prompt, professional, personable service. Reviewed on: 11th February 2026

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