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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (482 reviews)

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4.91

Based on 482 reviews, last reviewed 6th Mar 2025

40200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy to open an account The process for opening the account and depositing the funds was very straightforward Reviewed on: 6th March 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (482)

Review of the United Trust Bank, Personal Savings:

When looking for a savings provider, competitive int...

When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

reviewing UTB

they do what it says on the tin no fuss or dramas thank you to all involved Reviewed on: 25th February 2025

excellent savings bank

excellent rate of interest on savings, easy to open and maintain account Reviewed on: 25th February 2025

Good savings bank .

Good savings bank ..not had to use customer service much in all fairness Reviewed on: 25th February 2025

Easy to use

I’ve invested with many internet banking providers and have to say United trust bank was one of the easiest to use Reviewed on: 25th February 2025

Savings made simple

Never had an issue in achieving what I wanted to achieve .Saving made simple and easy to do online Reviewed on: 25th February 2025

Your staff were friendly and helped me set up the ap...

Your staff were friendly and helped me set up the app on my phone. Your staff were calm, understanding and very patient. Reviewed on: 25th February 2025

Personal caring service.

Personal caring service. Good interest rates and wide range of choice for instant access and fixed term. Reviewed on: 25th February 2025

competitive interest rates

A good choice of accounts and competitive interest rates. Reviewed on: 25th February 2025

Very good customer service

My wife and I opened a two year fixed cash ISA and found the process fairly painfree. There were one or two hitches in the opening process but we were impressed how quickly and efficiently our telephone queries were answered. Being somewhat older we like to have written confirmation of actions, particularly in my wife's case, and you kindly sent us an opening of account confirmation letter. So far everything has gone as well as we hoped and we are very pleased with UTB's customer service Reviewed on: 25th February 2025

Ease of Opening Cash ISA

It was very straight forward to open a savings account with UTB and the website was easy to navigate. I got a good rate for my cash ISA and I felt that my savings were secure. Communication was excellent. Reviewed on: 25th February 2025

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