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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1308 reviews)

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4.90

Based on 1,308 reviews, last reviewed 27th Feb 2026

29800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Better savings rates than elsewhere I found the experience of signing up easy. It's clear how to access my account. I have contacted customer support once, they answered my question insi... Read more Reviewed on: 27th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1308)

Review of the United Trust Bank, Personal Savings:

When looking for a savings provider, competitive int...

When looking for a savings provider, competitive interest rates are very important, but equally genuine customer service when needed is critical. I can highly recommend UTB on both counts m, great rates and helpful service when needed. Reviewed on: 25th February 2025

Good professional service friendly helpful advice.

Good professional service friendly helpful advice. Great to speak to a real person. Reviewed on: 11th February 2026

Swift and efficient service.

Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

Easy to use great service and excellent communication Reviewed on: 11th February 2026

Excellent and professional service

Excellent and professional service Reviewed on: 11th February 2026

Simple straightforward and a great interest rate

Simple straightforward and a great interest rate Reviewed on: 11th February 2026

TOP NOTCH BANK

Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

For Company and Personal savings

I have saved with United Trust Bank fof many years. Historically I like that I can use their services for both for Corporate and Personal savings. I also like the fixed interest bond offerings. Now with the Online Banking everything is much easier. Not all the options on the online site are intuitive yet. Reviewed on: 11th February 2026

Flawless process for a deposit account.

Flawless process for a deposit account. Great communication from start to finish. Email contact is relevant, useful and appropriate. I know when I receive an email that I need to read it. This is particularly appreciated with my busy inbox Reviewed on: 11th February 2026

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