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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1002 reviews)

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4.91

Based on 1,002 reviews, last reviewed 3rd Feb 2026

1900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent online communication/competitive interest... Excellent online communication/competitive interest rates/good product range Reviewed on: 3rd February 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (1002)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

Saving made easy

Great options offered - Great service given. Reviewed on: 15th April 2025

Excellent service, help and information from custome...

Excellent service, help and information from customer service. Great communication and easy to speak to person on phone. Reviewed on: 15th April 2025

professional

I was treated in a very professional manor especially when help was at hand to promptly resolve my issue Reviewed on: 15th April 2025

Opened an ISA and it was a v smooth process...

Opened an ISA and it was a v smooth process Reviewed on: 15th April 2025

Easy to use

Opened account with ease. Access to account is easy via app. Reviewed on: 15th April 2025

Fair deal with your bank and my previous experience

It’s good about your interest rate Reviewed on: 15th April 2025

Professional, efficient & polite.

Professional, efficient & polite. Clear communication & good interest rates. Ease of online account or actually talk to a human being. Reviewed on: 15th April 2025

I wish I had heard about them sooner!

In fairness I was not aware of the bank before but it was so easy to set up the account and in fact I may a mistake so had to talk to customer service who resolved my issue very professionally. Reviewed on: 15th April 2025

My experience with united trust bank as been a good...

My experience with united trust bank as been a good one, can't complain each time I've contacted them they did everything I asked Reviewed on: 15th April 2025

Recent account opened

Just started with them. So far all has gone smoothly opening an account online. Good communication when money was transferred. Reviewed on: 15th April 2025

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