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United Trust Bank: Personal Savings reviews

4.91
Based on 1,305 reviews, last reviewed 26th Feb 2026
29800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Exemplary Rates & Customer Service Excellent customer service always- very understanding and patient - a pleasure to deal with and compliment. Reviewed on: 26th February 2026
Ray B's avatar
Ray B

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1305)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

5
I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Excellent customer service.

4
Excellent customer service. Prompt replies toqueries Reviewed on: 11th February 2026

Always there when you need them.

5
If you need to speak to soneone you can without first being vetted by a BOT. Reviewed on: 11th February 2026

Helpful staff

5
When I opened my personal account the staff were very helpful when I struggled online. The account I opened was the right one for our needs. Reviewed on: 11th February 2026

Our experience has been 10/10

5
We have been with UTB for a couple of years and have found their banking services to be helpful, efficient, and competitive in terms of their offers. Reviewed on: 11th February 2026

Very easy online banking at good competitive rates

5
Very easy online banking at good competitive rates Reviewed on: 11th February 2026

The interest rate was good.

5
The interest rate was good and the website easy to navigate. Reviewed on: 11th February 2026

Top of the class

5
This is a very good company to deal with. The interest rates are competitive, and the web site is easy to navigate. Staff are always very friendly and know their job. I would reccomend this company Reviewed on: 11th February 2026

Website issue.

4
Website is a bit confusing for splitting balance and reinvesting. Reviewed on: 11th February 2026

Excellent bank

5
Easy to use. Good savings rates. Reviewed on: 11th February 2026

Great app and easy to use.

5
Great app and easy to use. Really good customer care Reviewed on: 11th February 2026

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